Muhammad Waqas
@muhammadwaqas8
IT engineer and web developer focused on full-stack React solutions and reliable IT operations.
What I'm looking for
I am an IT engineer and web developer with hands-on experience delivering IT support, infrastructure maintenance, and React-based web projects. I have reduced system downtime through proactive maintenance and consistently met help-desk SLAs.
My background includes field telecom work—FTTH installation and optical testing—alongside software projects such as React university websites, an AI image generator using OpenAI, authentication forms, and a Tic-Tac-Toe game. I combine hardware troubleshooting skills with front-end development to solve end-to-end problems.
I prioritize responsive user experiences, reliable networks, and timely support. I am dedicated to staying current with emerging technologies to optimize IT infrastructure and enhance user experiences.
Experience
Work history, roles, and key accomplishments
IT Engineer
Superior University Lahore
Nov 2023 - Present (1 year 11 months)
Provided IT services and oversight of institutional IT systems, improving infrastructure reliability and user support across campus operations.
Installed and troubleshot FTTH and other telecom circuits, performed optical power loss tests and fault location, and configured WAN/LAN equipment in field deployments.
IT Support Specialist
GC University Faisalabad
Jan 2018 - Dec 2022 (4 years 11 months)
Provided comprehensive IT support resolving hardware and software issues, implemented proactive maintenance that reduced downtime by 20% and maintained a 95% SLA ticket resolution rate.
Education
Degrees, certifications, and relevant coursework
superior university Lahore
Master of Science, Computer Science
2023 -
Grade: 3.2
Activities and societies: currently i am workingon web Devlopment.
Pursuing Master of Science in Computer Science with coursework and practical projects related to web development and IT engineering.
Government College University, Faisalabad
Bachelor of Science, Information Technology
2018 - 2022
Completed Bachelor of Science in Information Technology with hands-on experience in IT support, maintenance, and troubleshooting.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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