Open to opportunities

Muhammad Saad

@muhammadsaad12

Message

Detail-oriented E-commerce Fulfillment Coordinator specializing in multi-market shipping and issue resolution.

Pakistan

Message

What I'm looking for

I’m looking for a remote, full-time fulfillment role where I can generate labels, dispatch orders fast, and reduce “delayed/missing parcels” with zero-error accuracy. I’m open to UK/US shifts and focus on operational efficiency and customer satisfaction.

I’m an E-commerce Fulfillment Coordinator with 3+ years of hands-on experience generating shipping labels and managing end-to-end fulfillment for Amazon UK/USA, Walmart US, OnBuy, TikTok Shop, Temu UK, Wayfair, Shein, and Ali Express parcels.

In my current role, I generate and print shipping labels for 7+ marketplaces using Excel data entry and Linnworks upload, processing 500+ parcels weekly while maintaining a near-zero error rate. I manage daily order dispatch of 50+ parcels via Amazon Shipping, Royal Mail, XDP, and DX to meet same-day fulfillment targets.

I’m especially strong at resolving delayed and missing parcels—coordinating with courier partners, filing cases through Amazon Courier Services, and tracking shipments stuck in “Waiting for Collection” by booking additional pickups via the Amazon Shipping Portal. I also coordinate with Customer Service to resolve 50+ customer inquiries weekly while maintaining a 99% satisfaction rate.

Experience

Work history, roles, and key accomplishments

Current

E-commerce Fulfillment Coordinator

Current

Imperial Rooms

Mar 2023 - Present (3 years 3 months)

Managed end-to-end fulfillment for 7+ marketplaces, generating and printing 500+ shipping labels weekly and dispatching 50+ parcels daily via Amazon Shipping, Royal Mail, XDP, and DX. Resolved delayed or missing shipments by coordinating with couriers and filing Amazon cases, reducing shipment issues by 25% while maintaining a 99% customer satisfaction rate.

Amazon Shipping Portal Linnworks Delayed Missing Parcel Resolution Courier Coordination (Royal Mail UPS USPS Customer Service Coordination