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Muhammad Afzal

@muhammadafzal6

Salesforce Consultant at Aiva Creative delivering Commerce Cloud, CRM, and service features, including loan calculation tools for support agents.

Pakistan

Message

At Aiva Creative, I lead Salesforce development across Commerce Cloud, Sales Cloud, and Service Cloud. For Panacredit, I led a Service Cloud implementation and built Lightning Web Component tools for loan calculations used by customer support agents.

I've delivered Salesforce and storefront work for retail, financial services, healthcare, and HR clients. My projects include Apex and Lightning components, business automation, and integrations, along with Commerce Cloud features such as payment integrations, order exports, and storefront customizations.

Experience

Work history, roles, and key accomplishments

Current

Salesforce Consultant

Current

Aiva Creative

Jul 2023 - Present (3 years 3 months)

Lead Salesforce development across Commerce Cloud, Sales Cloud, and Service Cloud, translating client requirements into technical solutions. Develop CRM components, business automation, and integrations; deliver storefront customizations and resolve payment and order export issues.

Salesforce Salesforce Commerce Cloud Sales Cloud Service Cloud Apex Lightning Web Components Integration Custom Storefront Features

Salesforce Consultant

Melon

May 2021 - Jul 2023 (2 years 2 months)

Developed Apex, Lightning components, and automation for CRM projects; supported integrations and data migrations. Customized Commerce Cloud storefronts, subscription and store pickup features, and third-party payment, tax, and review integrations.

Apex Lightning Components Automation Integration Data Migration Salesforce Commerce Cloud Custom Storefront Features Payment Integration Tax Integration Customer Reviews Integration

Salesforce Consultant

Valtech India

May 2022 - Jan 2023 (8 months)

Delivered Commerce Cloud customizations for L’Oréal, including order history pagination, sample products, promotions, export jobs, and Business Manager reports.

Salesforce Commerce Cloud Customization Order History Promotion Export Jobs Business Manager

Salesforce Developer

Nestosh

Mar 2020 - May 2021 (1 year 2 months)

Developed Salesforce customizations and integrations, including the OMNI Autoship cartridge and JustFoodForDogs storefront features.

Salesforce Customization Integration Omni Autoship Custom Storefront Features

Salesforce Developer

Systems Limited / Visionet Systems

Jan 2019 - Mar 2020 (1 year 2 months)

Built Commerce Cloud features for Vineyard Vines, Rebecca Taylor, and Brooks Brothers, including BOPIS, checkout, authentication, and address validation.

Salesforce Commerce Cloud BOPIS Check Out Authentication Address Validation