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Mrinal Misra

@mrinalmisra

Integration Services Manager at UKG, leading customer integrations across UKG Pro and Ready and building a delivery team of up to 18.

India

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At UKG, I built and lead an integration delivery team supporting UKG Pro WFM, UKG Pro, and UKG Ready. I currently manage 13 direct reports and oversee customer implementations, go-live readiness, and delivery planning for Benefits Hub.

I created native Jira automation for KPI and SLA visibility, overdue-ticket tracking, and ticket data synchronization. I also conceived a Python-based Jira scheduling solution that team members built and adopted in daily operations.

Earlier at UKG, I designed, built, tested, and supported Dell Boomi and WIM integrations for workforce management and downstream systems. At Infosys Limited, I led technical design and application development using Workbrain WFM and Oracle HRMS/Fusion.

Experience

Work history, roles, and key accomplishments

Current

Integration Services Manager

Current

UKG

Jul 2022 - Present (4 years 4 months)

Built and led an integration delivery team from 7 to a peak of 18 direct reports, managing hiring, performance reviews, and capability development. Oversee concurrent customer integration implementations across UKG Pro and Ready, manage escalations, and present monthly and quarterly business reviews.

Dell Boomi WIM UKG Pro WFM UKG Ready Benefits Hub REST APIs JSON SQL Jira Power BI Python SLA and KPI Management Stakeholder Management

Integration Consultant

UKG

Jun 2017 - Jul 2022 (5 years 1 month)

Designed, built, tested, and supported Dell Boomi and WIM integrations for workforce management and downstream enterprise systems. Customized UKG Pro template-based Boomi flows and delivered integrations for People Import, payroll, scheduling, and timekeeping.

Dell Boomi WIM UKG Pro WFM Kronos REST APIs JSON SQL Integration Design Data Mapping UAT Go Live Support

Technology Lead

Infosys Limited

Dec 2003 - May 2017 (13 years 5 months)

Led technical design, application development, and conversion workflows using Workbrain WFM and Oracle HRMS/Fusion. Managed HR data conversion, validation, production cutovers, and coordination across distributed technical teams.

Workbrain HRMS Oracle Fusion Data Conversion Cutover Management Team Coordination