MR DCNA

I’m a QA Automation Engineer and Digital Operations Specialist with 6+ years of experience. I bridge software testing—using Appium, Selenium, and LoadRunner—with day-to-day business operations across GoHighLevel, WordPress, and SMM. I’m especially proud of streamlining workflows for Fintech and international service firms.

In my QA automation work, I’ve built and maintained automated test suites with frameworks like BDD, Java, Cucumber, Robot Framework, and the Page Object Model (POM). At Ascendion [Sun Life], I engineered a BDD mobile framework with Java/Appium, cutting regression time by 80%. I also improved scalability by 30% using VuGen/LoadRunner and reduced defect leakage by 25% via Postman.

Across teams and platforms, I’ve owned full regression cycles and driven fast issue resolution in Jira. At We Support Inc. [Globe Telecom], I automated web and mobile test scripts with Java, Selenium, and Robot Framework, then managed high-priority bug fixes. Before that, at We Support Inc. [Sky Cable], I developed Odoo modules (Python/XML) and executed large-scale data migrations—experience that strengthened how I approach reliability end to end.

Alongside QA, I support operations and growth through CRM automation, security audits, and SEO-focused WordPress maintenance. As a Freelance Digital Operations & Marketing Specialist, I manage GoHighLevel security and user permissions and optimize WordPress service pages for SEO and performance. I lead with Christian values of integrity, and I’ve also served as a Social Media Manager & Technical Lead for my church ministry since 2018.