At Wipro, I owned Al Rawdah booking in Nusuk, now live on iOS and Android with about 52K slots a day. I moved eligibility to the first step and shipped prayer-grouped slots while keeping the exact time.
I also designed the Cases tab for a pre-launch AI review workspace, where AI prepares sourced evidence and a named reviewer makes the decision. In Madinah, I ran field research with 35 participants to shape the booking flow.
At Property Shop Investment (PSI), I designed an agent CRM for 800+ property agents and cut the form fields they skipped. I also contributed components, tokens, and usage guidance to the group Figma design system.
At INTDV Technologies and Sary, I worked on chatbots, robots, payment kiosks, and B2B e-commerce. My work included an Arabic dialect chatbot builder, chatbot fixes reduced from three days to the same day, and contextual help and clearer navigation that cut support tickets by 35%.
