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Monika Yadav

@monikayadav1

Executive in customer and finance backend operations, delivering compliant, high-accuracy data handling.

India
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What I'm looking for

I’m looking for a role where I can handle customer queries and finance backend operations with strict compliance, high data accuracy, and measurable quality. I want to grow through structured processes, mentorship, and opportunities to apply analytical finance skills.

I’m an Executive (Executive C.S) focused on customer query resolution and finance backend operations. At iEnergizer, I supported international voice workflows and finance-related processes while ensuring accurate handling of investor and financial records.

I build reliability into every step: I classify and organize compliance documentation, extract and validate key investor details with high accuracy, and verify completeness and correctness against regulatory standards. I also redact confidential information in line with data privacy and compliance requirements, maintaining data integrity under strict quality controls.

Before this role, I strengthened my foundation through bank and finance experience. As a Bank Intern at Muktinath Bikas Bank Ltd, I supported loan processing and documentation, performed KYC and AML checks, and conducted credit appraisal to assess borrower eligibility. Earlier, as a Finance Intern at BHU Central Office, I maintained accurate student payment records, collaborated with cross-functional teams, and contributed to streamlined operations using analytical research skills.

Experience

Work history, roles, and key accomplishments

IE

Executive C.S Backend Ops

iEnergizer

Aug 2025 - Feb 2026 (6 months)

Supported iEnergizer back office operations by processing investor and financial records, classifying compliance documents, and validating extracted details for accuracy and regulatory adherence. Redacted sensitive data and maintained data integrity while handling high-volume record workflows under strict quality controls.

ML

Bank Intern

Muktinath Bikas Bank Ltd

Sep 2024 - Mar 2025 (6 months)

Assisted with loan processing and documentation in line with bank policies, performing financial analysis and credit appraisal to assess borrower eligibility. Conducted KYC/AML checks, monitored high-value transactions, and supported client queries on banking products.

Education

Degrees, certifications, and relevant coursework

Banaras Hindu University logoBU

Banaras Hindu University

Bachelor of Commerce (Hons), Finance

Grade: 8.01 CGPA

Activities and societies: Assisted a professor in academic research published in a book; published an article titled “THE FIRST STEP FOUNDATION”; finalist in an open poetry competition; winner in 400m women race.

Earned a B.Com (Hons) in Finance from Banaras Hindu University, graduating in 2024 with a CGPA of 8.01.

Tech stack

Software and tools used professionally

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