Open to opportunities

Mitchell Sturgeon

@mitchellsturgeon

Message

Detail-oriented Team Lead with expertise in compliance and risk management.

United States

Message

What I'm looking for

I seek a role that fosters collaboration, encourages innovation, and offers opportunities for professional growth.

As a dedicated Team Lead with over 5 years of experience in compliance and risk management, I have a proven track record of enhancing team efficiency and customer focus through data analysis and process improvement. My strategic thinking and empathetic leadership style foster collaborative environments, allowing my teams to thrive and achieve organizational success.

At Wise, I successfully established a new Customer Due Diligence department, managing the entire team lifecycle and mentoring a high-performing team. My initiatives, such as developing Looker dashboards and leading comprehensive reviews of compliance frameworks, have significantly improved operational efficiency and generated substantial cost savings. I am passionate about driving innovation and ensuring regulatory compliance while maintaining a positive customer experience.

Experience

Work history, roles, and key accomplishments

Current

Customer Due Diligence Team Lead

Current

Wise

Apr 2021 - Present (4 years 2 months)

Promoted to establish a new Customer Due Diligence department, managing team lifecycle and enhancing operational efficiency. Developed data-driven tools and led initiatives that resulted in significant cost savings and improved compliance metrics.

Team Leadership Data Analysis Process Improvement Compliance Management Data Visualization Google Sheets Looker Change Management Problem Solving

Enhanced Due Diligence Agent

Wise

Apr 2020 - Apr 2021 (11 months)

Contributed to the launch of the EDD team during a period of expansion, leading high-value account reviews and maintaining compliance with regulatory standards. Achieved high QA performance and supported team efficiency.

Risk Assessment Compliance Data Management Problem Solving Team Collaboration Quality Assurance Customer Service Regulatory Compliance Database Management Communication

Athletic Compliance Coordinator

Northern Kentucky University

Sep 2018 - Apr 2020 (1 year 7 months)

Managed financial aid distribution for student-athletes, ensuring compliance with NCAA regulations. Delivered presentations and facilitated communication between departments to streamline processes.