At a B2B SaaS company, I own subscription billing, revenue reconciliation, cash collections, and month-end close across the CRM-to-general-ledger stack. I designed a three-way reconciliation framework that catches a recurring source of MRR variance before it reaches board reporting.
I hold a one-hour response standard for billing inquiries and introduced automated queue checks to give Sales predictable turnaround. I also authored the SOP for backdated amendments and upsells, including proration and credit-note risks.
As Staff Accounting Manager for an independent contractor, I led five AR and AP specialists supporting more than 3,000 active client accounts across 50 subsidiaries, sustaining collection rates above 95%. I built a reporting flow that consolidated more than 47 franchise workbooks.
I’ve also built finance automations and integrations using AI tooling, TypeScript, and Python, removing roughly eight hours a week of manual exporting, reconciliation, and drafting. I verify every AI output against source-system data before it reaches a customer, ledger, or report.
