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Mirwais Khan

@mirwaiskhan1

Strategy and business development researcher at the University of Milan who developed a Prada Group AI clienteling business case.

Italy

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At the University of Milan, I led the research and business case for Prada Concierge, an AI-powered clienteling concept for Prada Group. A survey of 19 respondents found that about 90 percent felt some inconsistency between Prada’s online and in-store experience, shaping the project’s direction.

I benchmarked Prada’s digital maturity against Hermes, Chanel, Burberry, and LVMH, then used a Design Thinking process to develop a multi-agent AI clienteling concept integrated with Adobe’s Real Time CDP. I presented and defended a full investment case to Accenture consultants and industry mentors.

At SLS Sustainable Living Solutions (Pvt) Ltd, I coordinated schedules and work across a team of more than ten people and led onboarding for new interns. I’m pursuing an MSc in Management of Innovation and Entrepreneurship at the University of Milan, with a Digital Innovation track, and recently completed BCG Forage simulations in strategy consulting and digital transformation.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

SLS Sustainable Living Solutions (Pvt) Ltd

Apr 2022 - Jul 2024 (2 years 3 months)

Coordinated schedules and work across a team of more than ten people, keeping internal communication smoother and leading onboarding for new interns.

Coordination Onboarding Communication Skills

Human Resources Intern

PTCL

Aug 2021 - Sep 2021 (1 month)

Supported the HR team with administrative and documentation work during a two month placement.

HR Administration Documentation

Education

Degrees, certifications, and relevant coursework

University of Milan

Master of Science, Management of Innovation and Entrepreneurship

2024 -

Activities and societies: Relevant coursework includes Organizations and Digital Transformation, Strategies and Tools for Industry 4.0, Digital Marketing and Innovation, Management of Innovation, Performance Management and Control Systems, Quantitative Methods, and Corporate Finance. Completed labs in Venture Design and Growth Mindset and Organizational Change in the Age of Complexity.

Pursuing a Master of Science in Management of Innovation and Entrepreneurship with a Digital Innovation track, focusing on turning open-ended market questions into structured business cases.

Youth for Wellbeing

Erasmus+ Youth Exchange, Intercultural Exchange

2026 - 2026

Grade: Youthpass certified

Participated in the Erasmus+ Youth Exchange in Lebork, Poland, engaging in intercultural teamwork with 34 participants from Poland, Spain, Italy, and Hungary.