Miriam Njung'e
@miriamnjunge
Operations and MEL professional driving high-quality field data collection and program implementation.
What I'm looking for
I am an operations and administration professional with over 10 years' experience coordinating field data collection, training research teams, and supporting Monitoring, Evaluation, and Learning initiatives. I have led recruitment and supervision of research assistants, managed large-scale quantitative and qualitative data collection using ODK and KoboToolbox, and analysed thousands of survey responses to inform program adjustments.
I deliver accurate field reporting, maintain ethical standards and confidentiality, and design training and survey pre-testing to improve data quality. I am committed to supporting development programs that generate meaningful community impact through attention to detail, strong communication, and independent, reliable execution.
Experience
Work history, roles, and key accomplishments
Research Assistants' Coordinator
Hand in Hand Eastern Africa
Sep 2024 - Present (1 year 1 month)
Coordinated and supervised 15+ research assistants, recruited 500+ participants, and analyzed 3,000+ survey responses to inform project adjustments while ensuring data quality and ethical compliance.
Field Enumerator
Hand in Hand Eastern Africa
Aug 2019 - Jun 2021 (1 year 10 months)
Conducted digital surveys using ODK/Kobo, pre-tested tools, and reached 2,000+ respondents with daily uploads and maintained detailed field notes to ensure data accuracy.
Operations Manager
Rent-A-Fine Car Ltd.
Dec 2010 - Jan 2018 (7 years 1 month)
Provided executive support, organized 20+ corporate events, managed 50+ client accounts, and trained 30+ staff to improve operational efficiency and client service.
Key Account Manager
Rent-A-Fine Car Ltd.
Oct 2008 - Dec 2010 (2 years 2 months)
Managed major client accounts, achieved sales targets, and oversaw fleet operations while maintaining accurate documentation and client confidentiality.
Office Manager / Administrative Assistant
Rent-A-Fine Car Ltd.
Apr 2007 - Oct 2008 (1 year 6 months)
Provided executive administrative support, assisted in field data collection planning, and prepared reports using Microsoft Word and Excel to support office operations.
Education
Degrees, certifications, and relevant coursework
Management University of Africa
Bachelor of Management & Leadership, Business Administration & Management
2014 - 2018
Completed a Bachelor of Management & Leadership (Business Administration & Management) focusing on management and leadership principles and business administration practices.
University of Cambridge International Examinations
International Diploma in Project Management, Project Management
2009 - 2012
Completed an International Diploma in Project Management (4CPM), covering project planning, execution, and monitoring methodologies.
University of Cambridge International Examinations
Advanced International Diploma in Business Management Studies, Business Management Studies
2009 - 2009
Completed an Advanced International Diploma in Business Management Studies focused on business management theory and practice.
Institute of Commercial Management
Diploma in Public Relations, Public Relations
2006 - 2006
Completed a Diploma in Public Relations with training in communication strategies and stakeholder engagement.
Tropical Management Services (TMS)
Certificate in Information Technology - Computer Studies, Information Technology
Completed a Certificate in Information Technology - Computer Studies covering foundational IT skills.
Consolata Institute of Communications Technology (CICT)
Certificate in Printing Technology & Public Relations, Printing Technology & Public Relations
Completed a Certificate in Printing Technology & Public Relations focusing on printing processes and communications.
Excel Marketing & Training Consultants Ltd
Customer Service Training Certificate, Customer Service
Completed Customer Service Training covering customer engagement and service delivery skills.
Kenya Association of Professional Counsellors
Counselling Psychology Certificate, Counselling Psychology
Completed a Counselling Psychology Certificate focused on foundational counselling skills and ethical practice.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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