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Mirab Ali

@mirabali

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Senior Technical Writer with 4+ years of experience in SEO-based content creation.

Pakistan

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What I'm looking for

Seeking a challenging role that leverages my technical writing skills, offers growth opportunities, and values collaborative team environments.

I am a dedicated Senior Technical Writer with over four years of experience in crafting high-quality, SEO-optimized content. My expertise spans technical blogs, user manuals, and UI/UX content, ensuring improved searchability and user engagement. I have a proven track record of leading teams and implementing process improvements that enhance efficiency and content quality.

In my current role at Motive, I manage JIRA boards, conduct metrics analysis using Google Analytics 4, and train writers to elevate their skills. Previously, I contributed to various organizations by developing comprehensive content strategies and collaborating with cross-functional teams to deliver impactful technical documentation.

I hold certifications in areas such as Google Analytics 4 and team effectiveness, underscoring my commitment to professional growth and delivering exceptional results in technical communication.

Experience

Work history, roles, and key accomplishments

Current

Senior Technical Writer

Current

Motive

Feb 2024 - Present (1 year 4 months)

As a Senior Technical Writer, I lead a team in creating high-quality SEO-based technical content, including user manuals and issue articles. I manage JIRA boards, review articles for quality assurance, and perform metrics analysis to enhance the Help Center's self-service rate.

SEO Technical Writing Jira Content Management Team Leadership Quality Assurance Zendesk Training

Technical Content Writer

Motive

Sep 2022 - Jan 2024 (1 year 4 months)

In this role, I wrote technical How-To guides and collaborated with product teams to ensure the quality of help center content. I also trained new hires and analyzed search metrics to improve content visibility.

Technical Writing Collaboration Training SEO Zendesk HTML CSS JavaScript

Content Writer & Project Coordinator

HHD Software

May 2022 - Sep 2022 (4 months)

I wrote technical guest blogs and managed social media content for multiple international businesses. I consistently met a target of 3000 words daily while maintaining high-quality standards.

Content Writing Social Media Management Technical Blogging Research Quality Assurance Project Coordination SEO

Content Writer

Oryxnet / GrowthX

Jul 2021 - Apr 2022 (9 months)

I collaborated with a team to produce engaging content for technical articles and social media. I managed content for multiple clients, ensuring high-quality and timely delivery.

Content Writing Team Collaboration SEO Technical Content Client Management Research Content Strategy

Content Writer

Innovation Insight

Apr 2020 - Jul 2020 (3 months)

I researched and wrote UI/UX content while adhering to SEO guidelines. My focus was on aligning content with the organization's website and enhancing its visibility.

Content Research SEO Technical Writing Content Strategy Quality Assurance

Technical Content Writer / Blog Writer

Fiverr

Jan 2018 - Jan 2020 (1 year 11 months)

I wrote beginner-level articles and software documentation for clients worldwide, achieving 5-star reviews. My work focused on emerging software technologies and user manuals.

Technical Writing Software Documentation SEO Client Communication Research Content Creation