Open to opportunities

Minh Doan

@minhdoan

Message

Senior Data Consultant specializing in data analytics and insights.

Vietnam

Message

What I'm looking for

I seek a role that fosters innovation, collaboration, and professional growth in data analytics.

I am a Senior Data Consultant with extensive experience in data analytics and insights generation. My journey began with a Bachelor of Science in Finance and a Master of Science in Accountancy, where I honed my analytical skills and developed a keen understanding of data's role in driving business decisions. Currently, I work at HRS Group, where I analyze and document data requirements from strategic customers and C-Suite stakeholders, translating these into actionable analytical designs.

Throughout my career, I have successfully led projects that leverage data to enhance business strategies. Notable achievements include developing reporting solutions that extract insights from vast datasets, enabling teams to make informed decisions. My collaborative approach has fostered strong relationships across departments, ensuring that data-driven insights are effectively integrated into sales and marketing strategies. I am passionate about mentoring junior consultants and providing training to enhance their capabilities in data analytics.

Experience

Work history, roles, and key accomplishments

Current

Senior Data Consultant

Current

HRS Group

Jun 2022 - Present (3 years)

As a Senior Data Consultant, I analyze and document data requirements from strategic customers and C-Suite stakeholders. I translate these requirements into analytical designs, oversee the implementation of data analytics solutions, and guide junior consultants. My role involves collaborating with various teams to provide insights for sales opportunities and developing new reporting solutions from

Data Analytics SQL Python Customer Reporting Solutions

Senior Consultant

EY Consulting

Nov 2020 - May 2022 (1 year 6 months)

In my role as a Senior Consultant at EY, I evaluated data readiness for management reports, integrated data into a data warehouse, and created workflows for data transformation. I developed KPIs for business objectives and visualized metrics for management reporting, while also designing customer retention solutions and training users on data processes.

Data Integration KPIs Data Visualization Customer Training Customer Retention

Customer Experience Specialist

Xero Inc.

Jan 2019 - Aug 2020 (1 year 7 months)

As a Customer Experience Specialist at Xero, I assisted customers with software adoption and resolved queries through Salesforce and phone support. I collaborated with the Product team for bug tracking and was recognized for my high customer satisfaction ratings, contributing to the retention of at-risk customers.

Customer Support Salesforce Jira Confluence Communication Customer Retention