Miles M
@milesm
Operations Analyst who turns complex operations data into clear reporting, cost insights, and actionable efficiency improvements.
United StatesWhat I'm looking for
I’m an Operations Analyst with experience across FedEx operations, where I compile efficiency, cost, and utilization metrics for multiple Dedicated Service Capacity contracts. I build Excel and PowerBI reports that support top-down visibility while enabling granular breakdowns by DCA and yearly spend.
Before moving fully into analysis, I led day-to-day warehouse operations as an Operations Supervisor and managed teams, outbound trailer loading, and van line unloading in high-volume facilities processing 18,000–22,000 packages. I also coordinated contingency payments for multiple districts and maintained documentation for monthly and yearly audits.
I began on the operations floor as a Package Handler, supporting inbound and outbound sorts and training seasonal employees during Peak 2021. Outside work, I’m studying Mechanical Engineering at New Jersey Institute of Technology and build projects like an Arduino-controlled, additive-manufactured slot machine and a Solidworks-based 3D-printed exoskeleton knee brace.
Experience
Work history, roles, and key accomplishments
Compiled efficiency, cost, and utilization metrics for multiple dedicated service capacity contracts. Built Excel and Power BI reports and supported payment distribution and monthly/yearly audit documentation.
Managed day-to-day package handling operations, including outbound trailer loading and unloading of van lines. Supervised administrators and led a weekly sort processing 1,000 to 1,500 packages.
Performed customer-support tasks including locating packages and processing address corrections. Handled international packages and hazardous material shipments with documentation and compliance checks, and dispatched drivers using TMS.
Worked across inbound and outbound sort processes and repositioned trailers using a yard switcher. Supported peak-season operations by assisting with training for seasonal employees.
Education
Degrees, certifications, and relevant coursework
New Jersey Institute of Technology
Bachelor of Engineering (B.E.), Mechanical Engineering
Activities and societies: Projects include an additive-manufactured slot machine using Solidworks, FDM printers, and Arduino (Spring 2026), and an exoskeleton knee brace for arthritis mobility (Fall 2023), nominated for the Engineering Design Showcase 2024.
Pursuing a Bachelor of Engineering in Mechanical Engineering at New Jersey Institute of Technology, expected to graduate in Spring 2027.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
Skills
Interested in hiring Miles?
You can contact Miles and 90k+ other talented remote workers on Himalayas.
Message MilesGet matched with your dream remote job
Sign up now and join over 250,000+ remote workers who receive personalized job alerts, curated job matches, and more for free!
