
Mila Tsubiks
@milatsubiks
Product communications specialist creating UX writing practices, user journeys, and Help Center content for mobile apps.
What I'm looking for
At Yandex, I created and edited copy for major services, including email campaigns, landing pages, push notifications, and in-app stories. I also authored Toloka educational materials on Coursera and served as primary editor for the internal company blog.
As a self-employed Product Communications Specialist | Editor, I establish UX writing practices for product teams and create content for user journeys and Help Center articles. I also develop product terminology dictionaries and collaboration guides, and implement copy changes directly via admin panels.
Earlier, at European University at St. Petersburg, I launched a weekly news digest that reached 3,000+ subscribers in a month, and initiated research that led to a major website restructuring. My journalism work at Interfax, Scripps Howard Foundation, and The St. Petersburg Times gave me experience reporting and editing across complex subjects.
Experience
Work history, roles, and key accomplishments
• Establish UX writing practices from scratch for product teams.
• Create content for user journeys (onboarding, key transactions), promotional stories, and Help Center articles.
• Develop editorial infrastructure: onboarding guides, product terminology dictionaries.
• Author collaboration guides for designers and PMs to speed up project delivery.
• Implement copy changes directly via admin panel,
• Created and edited copy for major Yandex services (global audience).
• Produced content for email campaigns, landing pages, push notifications, blog articles, in-app stories.
• Authored educational materials for mass online courses (Toloka on Coursera), reaching hundreds of thousands of learners.
• Served as primary editor for internal company blog, collaborating with dozens of employees.
• Esta
• Led content strategy for the university's digital presence.
• Launched a weekly news digest from scratch, growing subscribers to 3,000+ in a month.
• Initiated UX/UI research that led to a major website restructuring.
• Result: Doubled website traffic in 2020.
• Managed full spectrum of marketing content and social media (Instagram, VK).
• Developed offline event formats that became a consistent source of new customers.
• Forged partnerships with 20+ local and international brands.
• Result: Increased social media following by 50% year-over-year.
• Prepared press materials (releases, comments, articles, interviews) for international forums.
• Organized press events with government and business representatives.
• Managed relationships with information partners and invited authors.
• Result: Increased media coverage by 60% in 2017; secured regular column for General Director in leading business daily.
• Twice assisted DR's correspondent in covering parliamentary and presidential elections in Russia (2012, 2016).
• Conducted interviews and meetings with political activists, representatives of political parties, student activists, and political scientists.
• Secured and conducted an interview with a prominent Russian artist-activist.
Media Center Administrator (Project)
May 2016 - May 2016 (0 months)
• Assisted, oriented, and instructed over 500+ journalists from 20+ countries at the Main Media Center.
• Coordinated technical and logistical support, managed media accreditation and give-outs.
• Recognition: Media Center's work was highly appreciated by the President of the Russian Hockey Federation.
• Covered key economic sectors (retail, construction, banking, defense, state policy) for a leading international news agency.
• Cultivated a network of high-level sources in corporations and government.
• Researched, wrote, and edited news materials under 24/7 deadlines.
• Achievement: Exclusive interview republished in corporate edition of a major Russian company.
International Reporting Intern (Grant Recipient)
Sep 2011 - Dec 2011 (3 months)
• Covered major U.S. political and social events, including Occupy Wall Street.
• Produced 15 multimedia news reports (text, photo, video) under U.S. journalistic standards.
• Researched, wrote, and fact-checked articles for English-language newspaper.
• Achievement: One article republished in The Moscow Times.
Education
Degrees, certifications, and relevant coursework
University of Toronto
Certificate, Digital Marketing
2018 - 2019
Saint Petersburg State University
Master's degree, Journalism
2011 - 2013
Ural State University named after A.M.Gorky
Bachelor's, Journalism
2007 - 2011
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
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