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Mila TsubiksMT
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Mila Tsubiks

@milatsubiks

Product communications specialist creating UX writing practices, user journeys, and Help Center content for mobile apps.

Russian Federation
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What I'm looking for

I'm open to opportunities in content, communications, PR, and product communications, regardless of work format—remote, hybrid, or involving business trips.

At Yandex, I created and edited copy for major services, including email campaigns, landing pages, push notifications, and in-app stories. I also authored Toloka educational materials on Coursera and served as primary editor for the internal company blog.

As a self-employed Product Communications Specialist | Editor, I establish UX writing practices for product teams and create content for user journeys and Help Center articles. I also develop product terminology dictionaries and collaboration guides, and implement copy changes directly via admin panels.

Earlier, at European University at St. Petersburg, I launched a weekly news digest that reached 3,000+ subscribers in a month, and initiated research that led to a major website restructuring. My journalism work at Interfax, Scripps Howard Foundation, and The St. Petersburg Times gave me experience reporting and editing across complex subjects.

Experience

Work history, roles, and key accomplishments

Self-Employed logoSE
Current

Product Communications Specialist | Editor

Nov 2023 - Present (2 years 10 months)

• Establish UX writing practices from scratch for product teams.
• Create content for user journeys (onboarding, key transactions), promotional stories, and Help Center articles.
• Develop editorial infrastructure: onboarding guides, product terminology dictionaries.
• Author collaboration guides for designers and PMs to speed up project delivery.
• Implement copy changes directly via admin panel,

Yandex logoYA

Editor-Copywriter

Feb 2021 - Aug 2023 (2 years 6 months)

• Created and edited copy for major Yandex services (global audience).
• Produced content for email campaigns, landing pages, push notifications, blog articles, in-app stories.
• Authored educational materials for mass online courses (Toloka on Coursera), reaching hundreds of thousands of learners.
• Served as primary editor for internal company blog, collaborating with dozens of employees.
• Esta

European University at St. Petersburg logoEP

Content Manager | Editor

Oct 2019 - Dec 2020 (1 year 2 months)

• Led content strategy for the university's digital presence.
• Launched a weekly news digest from scratch, growing subscribers to 3,000+ in a month.
• Initiated UX/UI research that led to a major website restructuring.
• Result: Doubled website traffic in 2020.

Benua School logoBS

PR Manager | Digital Marketing Manager | Editor

Feb 2017 - Sep 2018 (1 year 7 months)

• Managed full spectrum of marketing content and social media (Instagram, VK).
• Developed offline event formats that became a consistent source of new customers.
• Forged partnerships with 20+ local and international brands.
• Result: Increased social media following by 50% year-over-year.

ExpoForum - International logoEI

PR Manager | Editor

Feb 2014 - Jan 2017 (2 years 11 months)

• Prepared press materials (releases, comments, articles, interviews) for international forums.
• Organized press events with government and business representatives.
• Managed relationships with information partners and invited authors.
• Result: Increased media coverage by 60% in 2017; secured regular column for General Director in leading business daily.

DR - Danmarks Radio logoDR

Foreign Correspondent Assistant (Freelance)

Sep 2016 - Sep 2016 (0 months)

• Twice assisted DR's correspondent in covering parliamentary and presidential elections in Russia (2012, 2016).
• Conducted interviews and meetings with political activists, representatives of political parties, student activists, and political scientists.
• Secured and conducted an interview with a prominent Russian artist-activist.

Organizing Committee 2016 IIHF Ice Hockey World Championship logoOC

Media Center Administrator (Project)

May 2016 - May 2016 (0 months)

• Assisted, oriented, and instructed over 500+ journalists from 20+ countries at the Main Media Center.
• Coordinated technical and logistical support, managed media accreditation and give-outs.
• Recognition: Media Center's work was highly appreciated by the President of the Russian Hockey Federation.

Interfax logoIN

Correspondent

Mar 2012 - Jan 2014 (1 year 10 months)

• Covered key economic sectors (retail, construction, banking, defense, state policy) for a leading international news agency.
• Cultivated a network of high-level sources in corporations and government.
• Researched, wrote, and edited news materials under 24/7 deadlines.
• Achievement: Exclusive interview republished in corporate edition of a major Russian company.

Scripps Howard Foundation logoSF

International Reporting Intern (Grant Recipient)

Sep 2011 - Dec 2011 (3 months)

• Covered major U.S. political and social events, including Occupy Wall Street.
• Produced 15 multimedia news reports (text, photo, video) under U.S. journalistic standards.

The St. Petersburg Times logoTT

News Reporting Intern

Jun 2010 - Oct 2010 (4 months)

• Researched, wrote, and fact-checked articles for English-language newspaper.
• Achievement: One article republished in The Moscow Times.

Education

Degrees, certifications, and relevant coursework

UT

University of Toronto

Certificate, Digital Marketing

2018 - 2019

SU

Saint Petersburg State University

Master's degree, Journalism

2011 - 2013

UA

Ural State University named after A.M.Gorky

Bachelor's, Journalism

2007 - 2011

Tech stack

Software and tools used professionally

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