Mike Spencer

Managed the QA Test Team for an up and coming healthcare software company, working alongside three Agile scrum teams to ensure all testing runs smoothly and on time. Reviewed and improved test processes, building on existing team frameworks and utilizing Jira as the main project scrum tool.

Owned, built, and managed the UAT test facility for Reckitt as part of the HR Transformation program, including Success Factors, Service Now, and LXP Learning Platform. Defined and maintained SIT & UAT test strategy, managing and mentoring an offshore team of Test Managers and Analysts.

Led, managed, and mentored a team of System Test Analysts and Automation Test Engineers, defining strategy and best practice for the group’s testing needs. Designed and built two Digital Test Facilities for mobile device and cross-platform testing, driving HP UFT Pro and Selenium Web Driver automation frameworks.

Led and managed a team of 10 System Test Analysts, driving the conversion of the IT department to an agile environment. Built team capabilities around an internal project management system and led the installation and setup of the Pricing team’s automation platform.

Led and managed an Agile team of System Acceptance Test Analysts, working with offshore development and test teams in Bangalore. Responsible for the automation framework and managing a full-scale cross-browser/multi-platform test strategy.

Served as a hands-on agile testing/test lead for critical business systems using Microsoft .NET for financial services clients. Fully responsible for the complete testing phase, performing various types of testing including functional, installation, acceptance, and performance.

Managed and led a team of FST testers within a large banking organization, advising on improvements to software testing procedures and processes. Controlled a test team split across three areas of the bank, including Sovereign Insurance and Aegis Investment Management.

Created a test method and process aligned with business needs, building an existing test team (System/UAT) for an increasing portfolio of encryption technology projects. Established the Test Manager role within a new senior management structure and advised on all software testing related tasks.

Devised and delivered a Test Strategy to reshape the existing test team structure, procedures, standards, and roles. Led and managed an existing test team, focusing on building automation into wider testing teams and liaising with third-party developers and outsourced test teams.

Led and managed an existing test team, focusing on improving the overall testing strategy and liaising with third-party developers and outsourced test teams. Project managed all software release stages, ensuring correct test coverage and resource allocation.

Built a Systems Test team of 14 people from inception, developing a new test strategy and procedures to meet company needs. Managed the team's progress and productivity, overseeing the UAT test function and deploying an automated testing program.

Completed a BTEC National Diploma in Business Studies. Achieved passes in Administration in Business and Information Processing.

Obtained 4 GCSEs in key subjects including Mathematics, English, Art, and Technical Drawing.

Achieved City & Guilds Levels 2 & 3 in PC Engineering. This vocational training focused on practical skills in computer hardware and systems.