At Smart Food Safe, I led client onboarding and system implementation for food safety and quality management software, reducing average go-live time by 25%.
I delivered 10+ end-user training sessions and product demonstrations for clients across the US and Europe, contributing to an 80% reduction in post-launch support tickets. I also translated business requirements into technical specifications and partnered with developers on new functionality.
At Thurston Software Solution, I built and maintained web applications using C# and modern web frameworks. I also contributed to testing, debugging, deployment, database design, and system integration.
For the DILG Negros Occidental Project, I managed delivery of an Online Scheduling System for a government client and contributed to front-end development and UI improvements.
