Miguel Poleo
@miguelpoleo
Volunteer customer service assistant focused on reliable, detail-driven event support.
What I'm looking for
I’m a high school student with volunteer experience in customer service and community events. I’ve assisted with ticket sales, check-in, and welcoming guests to help events run smoothly.
In my volunteer shopping role, I supported grocery shopping and order fulfillment by locating items accurately, organizing shopping lists, and helping complete orders on time. I also helped load and unload groceries, strengthening my communication, organization, and time management in a fast-paced environment.
I bring reliability, attention to detail, teamwork, and the ability to work efficiently under pressure. I also earned my Entrepreneurship and Small Business (ESB) Certification, which reinforced my knowledge of business operations, professional communication, and customer-focused work.
Experience
Work history, roles, and key accomplishments
Shopping Assistant
Family Volunteer Experience
Jan 2023 - Present (3 years 5 months)
Assisted with grocery shopping, order fulfillment, and accurate item locations to complete orders on time. Organized shopping lists and supported loading and unloading while demonstrating strong communication and attention to detail.
Ticket Sales Assistant
Island Space Caribbean Museum
Nov 2025 - Nov 2025 (0 months)
Supported ticket sales and guest check-in during community events, welcoming and directing visitors to ensure smooth entry. Provided customer service, answered basic questions, and helped with event setup and breakdown in a fast-paced environment.
Education
Degrees, certifications, and relevant coursework
Franklin Academy
K-12, General Education
Enrolled in Franklin Academy’s K–12 program in Pembroke Pines, Florida (current).
Certiport
ESB Certification, Entrepreneurship and Small Business
2026 - 2026
Earned the Entrepreneurship and Small Business (ESB) certification, demonstrating knowledge across entrepreneurship, business operations, marketing, finance, and professional communication.
Availability
Location
Authorized to work in
Job categories
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