Mickalia Viveirous
@mickaliaviveirous
Aspiring animal health technician with hands-on animal care, biosecurity, and customer service experience.
What I'm looking for
I am an aspiring animal health technician currently completing a Veterinary Public and Animal Health course at the Guyana School of Agriculture. I bring practical knowledge in animal health, nutrition, disease transmission, and biosecurity built through coursework and hands-on practice.
My work history includes customer-facing roles at Qualfon and Teleperformance where I developed strong communication and listening skills, and a delivery clerk role at Gafsons Industries Ltd where I coordinated logistics and maintained accurate records.
I am skilled in animal restraint, treating basic animal wounds, basic laboratory practices, and implementing biosecurity measures to prevent and control disease. I combine technical animal-care abilities with a service-oriented mindset and attention to procedural detail.
I am passionate about nature and wildlife, enjoy reading, and am eager to apply my developing veterinary public-health skills in a practical role that supports animal welfare, biosecurity, and community education.
Experience
Work history, roles, and key accomplishments
Veterinary Public & Animal Health Student
Guyana School of Agriculture
Sep 2023 - Present (2 years 4 months)
Pursuing a 2-year Veterinary Public and Animal Health course focused on animal health, nutrition, disease transmission, biosecurity, and restraint techniques; expected completion Jul 23, 2025.
Customer Agent
Teleperformance
Jan 2022 - Sep 2023 (1 year 8 months)
Assisted customers via phone and digital channels, addressed issues efficiently and contributed to maintaining strong customer satisfaction metrics during employment.
Customer Agent
Qualfon
Jan 2022 - Sep 2023 (1 year 8 months)
Provided phone and digital-channel customer support, resolving inquiries and maintaining high satisfaction ratings across service interactions during a ~9-month tenure.
Delivery Clerk
Gafsons Industries Ltd
Jan 2022 - Mar 2022 (2 months)
Coordinated deliveries, maintained accurate records, and communicated with logistics and warehouse teams to ensure timely order fulfilment during a ~2-month assignment.
Education
Degrees, certifications, and relevant coursework
Guyana School of Agriculture
Veterinary Public and Animal Health
2023 -
Activities and societies: Studied animal restraint, basic wound treatment, biosecurity practices, and basic laboratory skills; CXC subjects completed with varied grades.
Pursuing a 2-year course in Veterinary Public and Animal Health focusing on animal health, nutrition, disease transmission, and biosecurity; results pending.
Availability
Location
Authorized to work in
Job categories
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