Open to opportunities

Michelle Torres

@michelletorres

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Systems Engineer specializing in ICT management, process automation, and digital transformation.

Colombia

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What I'm looking for

I am looking for roles driving digital transformation and process automation in collaborative, agile teams where I can lead projects and deliver measurable efficiency gains.

I am a Systems Engineer with a strong focus on ICT management and digital product strategy, experienced in designing technological solutions that optimize processes and drive automation across organizations. I have delivered projects in Spain and Ecuador, contributing to digital transformation initiatives, API evaluations, and dashboard implementations.

My hands-on experience includes requirements analysis, functional engineering, developing automation tools, and creating ICT strategic plans using agile methodologies. I have worked across project management, IT services development, and systems analysis roles, consistently improving operational efficiency and integration across platforms.

I bring a results-oriented, collaborative approach with strengths in communication, problem solving, and adaptability, supported by certifications in digital marketing, analytics, and project execution. I seek roles where I can apply my technical and strategic skills to lead digital transformation and process optimization efforts.

Experience

Work history, roles, and key accomplishments

Digital Transformation Analyst

Cofidis S.A

Mar 2025 - Sep 2025 (6 months)

Automated internal processes and created monitoring dashboards, conducted functional analysis and requirements engineering for the extranet, and evaluated technology partners for API integration to improve process efficiency.

Process Automation Data Analysis Dashboarding Agile Methodologies Stakeholder Management

IT Project Analyst

Piipol Society

Jan 2024 - Aug 2024 (7 months)

Contributed to the ICT strategic plan and managed projects using agile methodologies, delivering technological solutions that optimized processes and helped achieve organizational goals.

Project Management Agile Methodologies Process Optimization Requirements Gathering

IT Services Developer

SEAT S.A

Mar 2023 - Oct 2023 (7 months)

Designed and developed tools to automate processes and optimize workflows, improving operational efficiency and ensuring seamless integration across platforms.

Process Automation Software Development Workflow Optimization Troubleshooting CI CD Technical Documentation

Systems Analyst

Apex

Nov 2021 - Apr 2022 (5 months)

Implemented technological solutions integrating e-commerce platforms, configured hardware, developed a website, and executed digital marketing campaigns to optimize processes and online presence.

Systems Analysis Web Development Digital Marketing Campaign Execution Process Improvement

Scanner Operator

Consejo Nacional Electoral

Jan 2021 - Feb 2021 (1 month)

Coordinated implementation of scanning infrastructure, processed information, and provided technical support to ensure equipment functionality and accurate data capture.

Technical Support Data Processing Quality Control

Web Developer (Intern)

Armed Forces University

May 2017 - Nov 2017 (6 months)

Designed, developed, and managed microsites, handled hosting and integrations, and created social media content to support digital presence and communications.

Web Development Hosting CMS Content Creation Integration

Education

Degrees, certifications, and relevant coursework

Escuela de Empresa & UNNE

Certificate, Strategic Planning

2025 - 2025

Completed a program in Strategic Planning for Companies.

Nuclio Digital School

Certificate, Digital Marketing / Digital Skills

2025 - 2025

Activities and societies: Studied digital marketing analytics and implementation.

Completed short courses in Digital Marketing and related digital skills.

Ramon Llull University - La Salle

Master's Degree, ICT Management

2022 - 2023

Activities and societies: Worked on ICT strategic plans and project implementations using agile methodologies.

Completed a Master's degree in ICT Management covering strategic ICT planning and project management.

Universidad de las Fuerzas Armadas - ESPE

Bachelor of Engineering, Systems and Computer Engineering

2014 - 2021

Activities and societies: Developed an expert nutritional system for military athletes; web development internship; managed microsites and digital content.

Completed a Systems and Computer Engineering degree focusing on systems engineering principles and software development.