Open to opportunities

Michelle Singh

@michellesingh

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Adaptable licensed nurse with clinical, administrative, and customer-support experience.

Bosnia and Herzegovina

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What I'm looking for

I seek flexible or remote roles combining patient care and administrative responsibilities in a supportive, professional healthcare environment.

I am a motivated and adaptable licensed nurse with clinical experience in outpatient and VIP care, combined with administrative and customer-support roles.

I deliver quality patient care, assist physicians during procedures, maintain accurate records, and ensure a clean clinical environment.

I have supported administrative workflows as a technical secretary and handled client communication and performance goals as a call support agent.

I am organized, reliable, strong under pressure, and open to remote or flexible opportunities that value patient-centered care and operational excellence.

Experience

Work history, roles, and key accomplishments

Current

VIP Outpatient Nurse

Current

Clinical University of Sarajevo

Dec 2024 - Present (1 year)

Provide high-quality, confidential outpatient care for VIP patients, support medical procedures, and ensure patient comfort and professional service delivery.

Outpatient Nursing Confidentiality Clinical Support Communication Multitasking

Nurse

Private Clinic Vatanmed

Oct 2023 - Nov 2024 (1 year 1 month)

Assisted patients and doctors during procedures, prepared medical materials, maintained accurate records, and upheld clinical hygiene and safety standards.

Patient Care Aseptic Technique Vital Signs

Technical Secretary

Federal Ministry of Communication and Transport

Feb 2022 - Aug 2023 (1 year 6 months)

Managed administrative workflows, coordinated communications, and maintained documentation and scheduling to ensure accurate office operations.

Administrative Support Document Management Scheduling Communication Record keeping MS Office

Call Support Agent

DDC

Feb 2021 - Feb 2022 (1 year)

Provided customer support and resolved client issues via phone, meeting performance targets and maintaining strong communication and case documentation.

Customer Support Communication Time Management Multitasking CRM