At align5, I collect and analyze member feedback to inform customer retention strategies. I also identify usage trends and contribute to pipeline forecasting.
As a Student Researcher and Peer Support Specialist at West Chester Univeristy Libraries, I analyzed student internship data using Qualtrics, Excel, Power BI, and ArcGIS. I collaborated with a research team to develop an Internship Opportunity Map showing employer locations, industries, and student outcomes.
At Inner Healing Deliverance Tabernacle, I assisted with community events and managed event budgets. I also negotiated vendor contracts to improve event-planning cost-efficiency.
