Khaniya Williams
@khaniyawilliams
Motivated business student with expertise in analysis and project management.
United StatesWhat I'm looking for
I am a motivated and results-driven Business School student with a strong foundation in business strategy, data analysis, and project management. My experience as an Event Planner and Coordinator at Perfect Events 4 You has equipped me with the skills to develop and implement standardized reporting frameworks, enhancing visibility of key performance metrics and enabling data-driven decision-making.
Throughout my career, I have demonstrated my ability to drive efficiency and deliver successful outcomes while collaborating within cross-functional teams. My previous roles in customer service have honed my interpersonal and communication skills, allowing me to effectively assist customers and resolve issues while maintaining a positive experience.
Experience
Work history, roles, and key accomplishments
Event Planner & Coordinator
Perfect Events 4 You
Oct 2022 - Present (2 years 9 months)
Developed and implemented a standardized reporting framework, resulting in improved visibility of key performance metrics and enabling data-driven decision-making. Managed event tasks including developing timelines, selecting vendors, creating budgets, designing event décor, and managing client expectations.
Patient Service Representative
Data Entry
Jul 2020 - Aug 2022 (2 years 1 month)
Responded to customer questions about accounts, services, or billing, and helped resolve issues or complaints. Reviewed customer accounts, made changes as needed, and assisted with policy coverage and filing claims.
Customer Service Representative
Kmart
Jan 2018 - Aug 2021 (3 years 7 months)
Assisted customers, handling inquiries and complaints, and providing a positive shopping experience. Assisted with sales, register operations, and answered phones, playing a crucial role in customer satisfaction.
Education
Degrees, certifications, and relevant coursework
Jacksonville State University
Bachelor of Business Administration, Business Administration
Majored in Analytics and Project Management.
Creekside High School
High School Diploma
Graduated from Creekside High School.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
Job categories
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