Michelle Jumbo
@michellejumbo
Resourceful Virtual Assistant with a commitment to business growth.
What I'm looking for
I am a resourceful Virtual Assistant with over 3 years of experience providing high-level administrative and customer support to various sectors, including construction, travel, and real estate. My commitment to supporting business growth through reliable and proactive virtual assistance has been a cornerstone of my professional journey.
In my current role as an Executive Virtual Assistant at Bonny Royal Farm, I successfully managed over 20 email accounts, boosting response efficiency and client satisfaction by 25%. I also scheduled and organized more than 20 meetings monthly, significantly reducing conflicts and enhancing communication. My efforts in conducting market research have contributed to a 15% increase in client acquisition, showcasing my ability to drive results through strategic support.
Previously, as an Administrative Assistant at Laviv Travels Limited, I coordinated executive travel arrangements that saved 15% in travel costs while improving overall satisfaction. My skills in design using Canva have allowed me to create impactful marketing materials, further enhancing the reach of the organizations I support. I am dedicated to continuous improvement and delivering exceptional service in every task I undertake.
Experience
Work history, roles, and key accomplishments
Executive Virtual Assistant
Bonny Royal Farm
Oct 2024 - Present (8 months)
Managed over 20 email accounts, improving response efficiency and client satisfaction by 25%. Scheduled and organized more than 20 meetings monthly, reducing conflicts by 30% using Google Calendar. Conducted market research and generated reports, contributing to a 15% increase in client acquisition.
Administrative Assistant
Laviv Travels Limited
Feb 2024 - Dec 2024 (10 months)
Coordinated executive travel arrangements, saving 15% in travel costs while improving satisfaction. Designed branded brochures and social media graphics using Canva to enhance marketing reach. Introduced feedback systems that cut customer escalations by 35%.
Virtual Assistant / Customer Care Support
Rinnes Property and Investment Limited
Jan 2023 - Jan 2024 (1 year)
Achieved 95% customer satisfaction by resolving inquiries efficiently. Managed internal email systems and implemented filing systems for streamlined documentation. Enhanced productivity by reducing admin task turnaround time by 20%.
Education
Degrees, certifications, and relevant coursework
Ignatius Ajuru University
B.Sc (Education), Education
Studied for a Bachelor of Science degree with a focus on Education.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Interested in hiring Michelle?
You can contact Michelle and 90k+ other talented remote workers on Himalayas.
Message MichelleFind your dream job
Sign up now and join over 100,000 remote workers who receive personalized job alerts, curated job matches, and more for free!
