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Michael Taiwo

@michaeltaiwo

Claims support at Accident Solutions, tracking UK road-traffic claim actions and following up with clients on appointments and documents.

Nigeria

Message

What I'm looking for

I'm seeking to bring a detail-focused, organised approach to a remote personal injury claims team.

At Accident Solutions, I support administrative workflows for UK road-traffic accident claims. I contact clients by telephone and WhatsApp about medical appointments, GP visits, medical information, and outstanding documents.

I track appointment dates, document requests, outstanding actions, and case updates in spreadsheets and case records. I also explain documentation requirements and next steps, and report or escalate pending matters through the team's workflow.

As a freelance Executive Virtual Assistant for multiple clients, I managed calendars, meetings, schedules, and reminders, and organised digital records. I also coordinated virtual meetings and stakeholder discussions through Zoom and related platforms.

Earlier, I supported business development activities at iManage Africa, assisted with talent schedules and records at Godwin Tom Management Company, and taught Mathematics and Basic Science at Jattu Grammar School. I hold a B.Sc. in Statistics and the Google Data Analytics Professional Certificate.

Experience

Work history, roles, and key accomplishments

Current

Administrative Support / Claims Support

Current

Accident Solutions

Feb 2026 - Present (9 months)

Support administrative workflows for UK road-traffic accident claims, including client follow-ups on medical appointments and documentation. Track case actions and escalate outstanding items through established workflows.

Insurance Claims Administration Phone Communication WhatsApp Communication Appointment Coordination Documentation Tracking Case Notes Spreadsheets Escalation Management Excel Microsoft Word Google Workspace Google Calendar Zoom

Executive Virtual Assistant

Freelance / Multiple Clients

Jan 2018 - Jan 2026 (8 years)

Provided administrative and virtual assistance across client assignments, managing calendars, meetings, and schedules. Coordinated virtual meetings and maintained orderly administrative workflows.

Calendar Management Meeting Coordination Scheduling Digital Productivity Tools Zoom Digital Records Task Prioritization Administrative Workflows

Junior Business Development Manager

iManage Africa

Sep 2017 - Jan 2018 (4 months)

Supported business development activities, client engagement, and identification of growth opportunities. Helped execute business development plans in a target-driven environment.

Business Development Client Engagement Growth Opportunities Business Development Plans Target Driven

Talent Management Intern

Godwin Tom Management Company

Mar 2017 - Jun 2017 (3 months)

Assisted with talent schedules, contracts, and professional engagements. Maintained records and supported communication between talent and management.

Talent Management Scheduling Contracts Record keeping Communication Skills

Education Officer (NYSC)

Jattu Grammar School

Oct 2015 - Oct 2016 (1 year)

Taught Mathematics and Basic Science to secondary-school students. Led community outreach activities as President of the Charity Community Development Service group.

Teaching Mathematics Basic Science Community Outreach Leadership