Open to opportunities

Michael Pels

@michaelpels

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Self-motivated administrative manager with strong digital media skills.

Ghana

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What I'm looking for

I seek a dynamic role that fosters growth, creativity, and teamwork.

I am a self-motivated and organized professional with a strong background in administrative management and digital media. My experience includes overseeing daily office operations, managing customer inquiries, and enhancing company websites to ensure optimal functionality. I thrive in competitive environments and am committed to delivering exceptional results.

Throughout my career, I have developed a diverse skill set that includes technical support, content creation, and social media strategy. I have successfully directed marketing efforts and collaborated with teams to achieve high levels of customer satisfaction. My academic background in Forest Resources Technology has further equipped me with analytical skills and a keen understanding of environmental issues.

Experience

Work history, roles, and key accomplishments

Current

Administrative Manager and Digital Media

Current

Mbozuri Company Limited

Sep 2024 - Present (9 months)

Oversaw daily office operations, managed customer inquiries, and maintained the company website. Directed social media strategy and content creation while providing technical support. Enhanced marketing initiatives through graphic design and coordinated inventory management.

Office Management Customer Service Social Media Strategy Graphic Design Technical Support Inventory Management Communication Time Management Problem Solving

Intern - Assistant Program Officer

Environmental Protection Agency

Mar 2024 - Apr 2024 (1 month)

Conducted environmental compliance monitoring and site inspections across various industries. Assisted in public awareness programs and administrative tasks related to environmental complaints.

Public Awareness Administrative Support Problem Solving Communication Teamwork Research Data Analysis

Web Content Writer

Quoda Media

Mar 2021 - Nov 2022 (1 year 8 months)

Developed and published creative content for blogs and articles, implementing SEO strategies to enhance visibility. Collaborated with other writers and maintained the aesthetic quality of the blog.

Content Creation SEO Editing Collaboration Digital Marketing Research Communication Time Management Problem Solving

Social Media Manager and Customer Service

BWD Security Agency

Feb 2018 - Oct 2020 (2 years 8 months)

Increased customer engagement through social media and developed marketing content. Monitored online presence and analyzed campaign results to strengthen customer relationships.

Social Media Management Customer Engagement Content Development Marketing Analysis Communication Crisis Management Research Team Collaboration Problem Solving

Education

Degrees, certifications, and relevant coursework

Kwame Nkrumah University of Science and Technology

Bachelor of Science, Forest Resources Technology

2021 - 2024

Pursuing a Bachelor of Science in Forest Resources Technology with a major in Land Reclamation and Rehabilitation. The program focuses on sustainable management and restoration of forest ecosystems.

Swedru Senior High School

W.A.S.S.C.E, General Science

2017 - 2020

Completed the West African Senior School Certificate Examination (W.A.S.S.C.E) with a focus on General Science, which provided a strong foundation in scientific principles and methodologies.