Open to opportunities

Michael Castro

@michaelcastro1

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Passionate educator leveraging teaching skills in business innovation.

France

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What I'm looking for

I seek a role that values innovation in education and offers growth opportunities.

As a dedicated educator and private tutor, I have a strong passion for fostering learning and innovation. My experience spans teaching English, Spanish, German, and French, where I have designed personalized courses that cater to the unique needs of each student. I thrive on creating engaging learning environments that utilize digital tools and emerging educational technologies to enhance the learning experience.

In my previous role as a Fraud and Financial Risk Investigator at Amazon, I honed my analytical skills by investigating transactions across multiple marketplaces. This experience taught me the importance of attention to detail and collaboration in reducing financial risks. I am committed to applying my diverse skill set to rethink learning and training in the business world, ensuring that every individual can achieve their goals.

Experience

Work history, roles, and key accomplishments

Current

Private Tutor

Current

GoStudent

Feb 2022 - Present (3 years 4 months)

Created a positive learning environment for students in English, Spanish, German, French, and FLE. Offered personalized support, prepared course plans, and employed various teaching techniques to maintain student interest and assist in personal projects.

English Spanish German French FLE

Current

Private Tutor

Current

Les Sherpas

Sep 2023 - Present (1 year 9 months)

Designed and delivered personalized courses in English, German, and Spanish, creating an engaging learning environment using digital tools. Developed innovative strategies to enhance understanding and retention, fostering individual progress through tailored instruction.

English Spanish German Language Immersion personalized instruction

Fraud and Financial Risk Investigator

Amazon

May 2017 - Oct 2021 (4 years 5 months)

Analyzed and investigated transactions to detect fraud across multiple countries. Managed financial fraud cases, collaborated with teams to improve security processes, and utilized analytical tools to monitor suspicious activities while maintaining confidentiality.

Fraud Investigation Financial Analysis Risk Management Data Security Compliance Transaction Monitoring Team Collaboration

Customer Support and Sales Agent

SYKES Costa Rica

Jan 2016 - Dec 2016 (11 months)

Handled calls for AT&T, DirecTV, and Capital One Bank, assisting clients with issues and ensuring high satisfaction. Provided technical support and managed customer interactions using CRM tools to track service quality.

Customer Support Sales Support CRM Tools Problem Solving Time Management

Education

Degrees, certifications, and relevant coursework

Université Toulouse - Jean Jaurès

Bachelor of Arts, Spanish and Iberian Studies

2020 - 2023

Studied Spanish and Iberian Studies, focusing on the language, culture, and literature of Spanish-speaking countries. Engaged in various projects and research that enhanced understanding of the Spanish-speaking world.