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Michael Bognanno

@michaelbognanno

Salesforce administrator at First Place AZ who automated donation acknowledgments and event reminders with Salesforce Flow.

United States

Message

At First Place AZ, I manage day-to-day Salesforce administration, support users, and build reports and dashboards for leadership. I built Salesforce Flow workflows for donation acknowledgments and event reminders, reducing manual email preparation and automatically updating acknowledgment records.

At Windward School, I developed executive dashboards and reporting tools and managed Raiser’s Edge operations. I also produced prospect profiles using iWave and WealthEngine in support of the school’s capital campaign and annual giving program.

Experience

Work history, roles, and key accomplishments

Current

Development Coordinator & Database Administrator

Current

First Place AZ

Jan 2026 - Present (10 months)

Manage day-to-day Salesforce administration, including system customization, user support, connected applications, campaign and opportunity management, and reporting. Built automated donation acknowledgments and event reminder workflows using Salesforce Flow, reducing manual email preparation and updating acknowledgment records automatically.

Salesforce Administration Salesforce Flows User Access Management Campaign and Opportunity Management Reports And Dashboards Data Quality and Deduplication Data Import Export User Support and Troubleshooting Process Improvement Excel

Director of Advancement Services & Strategic Research Analyst

Windward School

Jan 2023 - Dec 2025 (2 years 11 months)

Developed executive dashboards and reports for a team of 10+ staff, supporting performance analysis, strategic planning, and financial oversight. Managed research and major-gift portfolios using iWave and WealthEngine, producing 50+ profiles annually and tracking engagement in support of a $60M+ capital campaign and $4M+ annual giving program.

IWave Wealth Engine Salesforce Data Analysis Reporting Dashboard Development Prospect Research Portfolio Management

Director of Advancement Services

Windward School

Jan 2017 - Dec 2023 (6 years 11 months)

Oversaw Raiser's Edge database operations, including record and transaction entry, imports and exports, queries, reports, Crystal Reports, and online giving forms. Built advanced Excel reporting tools using pivot tables, data validation, and custom formulas for leadership reporting, financial reconciliation, marketing, and volunteer management.