Micah Umlas
@micahumlas
I manage corporate affairs, foundation operations, stakeholder engagement, and data-driven business processes.
PolandWhat I'm looking for
At Biogen, I manage foundation processes, grant reporting, employee matching donations, stakeholder reviews, and philanthropic engagement across APAC, EMEA, and the United States.
Previously, I reduced support handling time at Accenture, analyzed hundreds of merchant profiles monthly as an underwriter, and trained analysts across technical support, risk, and customer operations.
Experience
Work history, roles, and key accomplishments
Managing the foundation's process and correspondence, leading philanthropic activities, and maintaining relationships with nonprofit organizations. Overseeing grantee reporting, payments, and the matching donation system.
Reduced average handling time from 1.2 to 0.8 by streamlining support flows. Performed root cause analysis of 40+ tickets daily and coordinated with product owners to track marketplace performance metrics.
Underwriter
Specialty Capital
Mar 2023 - Apr 2024 (1 year 1 month)
Created risk models and analyzed 500-700 merchant profiles monthly. Monitored and flagged fraud using New York Courts and DataMerch, and evaluated merchants' financial capability and health.
Education
Degrees, certifications, and relevant coursework
Warsaw University of Business
Master's, Business Management
2023 - 2025
Pursued a Master's in Business Management from 2023 to 2025.
University of Perpetual Help System DALTA
Bachelor of Science, Respiratory Therapy
2015 - 2019
Earned a Bachelor of Science in Respiratory Therapy from 2015 to 2019.
Tech stack
Software and tools used professionally
Availability
Location
PolandAuthorized to work in
Skills
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