Micah Sakwa
@micahsakwa
Detail-oriented Civil Engineering graduate with strong problem-solving skills.
What I'm looking for
I am a highly motivated and detail-oriented graduate in Civil Engineering, eager to transition into customer service. My strong problem-solving and communication skills have equipped me to handle customer inquiries effectively, ensuring satisfaction and resolution of issues.
As a quick learner with excellent interpersonal skills, I thrive in dynamic team environments. I am committed to contributing positively to any organization I join, leveraging my skills in customer relationship management and conflict resolution to foster a supportive and productive workplace.
Experience
Work history, roles, and key accomplishments
Customer service executive
Calltronix
Mar 2025 - Jun 2025 (3 months)
Tracking customer payments and helping them troubleshooting technical problems through phone calls
Education
Degrees, certifications, and relevant coursework
Technical University of Mombasa
Diploma, Civil Engineering
Completed a comprehensive curriculum in Civil Engineering, gaining foundational knowledge in structural design, construction management, and infrastructure development. Developed strong problem-solving and analytical skills applicable to real-world engineering challenges.
Technical university of Mombasa
Diploma , Civil engineering
2021 - 2024
Grade: 3.2
Graduated with a 3 year course diploma in civil engineering from Technical university of Mombasa.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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