Mia Simone

Founded and designed Detroit Royalty Couture, creating one-of-a-kind couture clothing and accessories. Provided industrial sewing, textile/dye design, silk screening, and graphic design services to build a viable lifestyle brand.

Provided efficient customer service to resolve issues, improve retention, and maintain accurate administrative reports. Assisted with dispatch support and processed over/short/damage claims along with clerical and interoffice communications.

Managed front-of-house dining hall operations, including POS-verified scans of student meal cards. Maintained food service stations and handled daily cleaning and maintenance tasks.

Supported top sales agents with clerical functions and sales retention. Handled customer inquiries via phone and email and marketed inventory across social media platforms.

Trained and led 500–1,000 person shift crews to expedite package deliveries. Managed logistics tasks including loading, pallet building, and processing during three successful holiday peak seasons.

Handled inbound call reception through an auto-dial system for a school matching service. Assisted with telemarketing outreach to connect schools and prospective students.

Earned a Bachelor of Fine Arts in Fashion Design and Merchandising, studying garment production and distribution from concept to in-store sales, as well as marketing and merchandising.

Studied fashion and jewelry design, including color and fabric construction, figure studies, and bead-making.

Studied fashion design and merchandising, gaining intense knowledge of how the fashion industry works, including clothing conceptualization and construction.