Metin Tiryaki
@metintiryaki
AI consultant and app developer at metintiryaki.com, building Flutter apps such as FlowFit with AI coaching and workout planning.
TurkeyWhat I'm looking for
At metintiryaki.com, I build AI-powered applications, intelligent assistants, and agentic workflows. FlowFit combines AI workout planning with an interactive AI coach, while my apps also include tools for voice transcription, children’s learning, and family care.
Since 2018, I’ve provided executive consulting across health tourism, digital insurance, crypto, and education, optimizing customer complaint pipelines and deploying CRM software. Earlier, at Eureko Insurance Co. and Garanti BBVA, I led customer operations and introduced technology and quality improvements.
Experience
Work history, roles, and key accomplishments
Trainer & Consultant
Self Employed
Jan 2018 - Present (8 years 9 months)
Providing executive consultancy to leading firms in health tourism, digital insurance, crypto, and education, optimizing customer complaint pipelines, operations, and deploying CRM software.
Call Center Director
Eureko Insurance Co.
Jan 2013 - Jan 2018 (5 years)
Directed all inbound customer support, outbound tele-sales, claim lines, customer retention, and support operations. Managed 3 direct managers and 12 team supervisors, implemented LEAN quality system, and obtained ISO 10002 and EN 15838 standards.
Consultant
Mplus Group, Rhea Investments, MyBilet
Jan 2011 - Jan 2013 (2 years)
Conducted complete operations check-up for MPlus, market valuation and due diligence for Rhea Investment Fund, and deployed call center structures for MyBilet.
Call Center Inbound & Customer Care Manager
Garanti BBVA
Jan 1998 - Jan 2010 (12 years)
Managed massive call center operations handling inbound credit card lines, tele-sales, and technical customer care. Supervised 1,200 employees, pioneered VoIP, predictive dialing, and video support, and achieved 250,000 products sold per month.
Call Center Supervisor
Esbank TAŞ
Jan 1992 - Jan 1994 (2 years)
Directed cardholder service supervisor groups.
Call Center Agent
Anadolu Credit Cards
Jan 1990 - Jan 1992 (2 years)
Core inbound customer credit card services.
Education
Degrees, certifications, and relevant coursework
Yeditepe University
MBA, Marketing & Management
MBA in English with a specialization in Marketing & Management, graduated in March 2011.
Istanbul University
Bachelor of Business Administration, Business Administration
Bachelor of Business Administration from the Faculty of Business Administration.
Tech stack
Software and tools used professionally
Availability
Location
TurkeyAuthorized to work in
Website
metintiryaki.comPortfolio
metintiryaki.com/cvSalary expectations
Social media
Job categories
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