At CEVA Global Business Services, I supervised team operations, reviewed staff performance, and developed improvement plans. I also balanced shift schedules and resource allocation to support operational continuity.
As a Senior Freight Forwarding Specialist, I supported the Operations Supervisor with administrative functions alongside freight forwarding work. Earlier, I monitored shipment milestones, followed up with local stations on missing updates, and shared shipment status with business partners.
At Associated Freight Consolidators, Inc., I assisted customers with import shipment enquiries and updates. I also checked import documents and coordinated with shipping lines on rates and shipment status.
