Open to opportunities

mercy ofagbomum

@mercyofagbomum

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Certified Project Manager and Scrum Master with 7+ years experience.

United States

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What I'm looking for

I am looking for opportunities that allow me to lead impactful projects and foster Agile practices in a collaborative environment.

I am a certified Project Manager and Scrum Master with over 7 years of experience managing enterprise-wide projects from initiation through delivery. My expertise lies in stakeholder communication, budgeting, risk management, and Agile transformation. I have a proven track record of delivering complex initiatives on time and within budget, utilizing both Agile and Waterfall methodologies.

In my current role as a Scrum Master at The Cigna Group, I support DevOps and development teams through Agile project execution, tracking milestones, addressing risks, and promoting continuous improvement. Previously, I managed multiple enterprise-level projects at Blue Cross Blue Shield, where I led Agile transformation and coached teams on best practices. My educational background includes a Master’s Degree in Business Administration and a Bachelor of Science in Banking & Finance, equipping me with a strong foundation for effective project management.

Experience

Work history, roles, and key accomplishments

Current

Scrum Master

Current

The Cigna Group

Aug 2024 - Present (10 months)

Supported DevOps and development teams through Agile project execution, tracking milestones, addressing risks, and reporting progress to leadership. Promoted continuous improvement and removed delivery impediments to ensure smooth project flow.

Agile DevOps Risk Management Project Tracking Continuous Improvement Leadership Jira Confluence

Project Manager

Blue Cross Blue Shield

Aug 2023 - Jul 2024 (11 months)

Managed multiple enterprise-level projects, aligning goals across business and IT, and delivered them on schedule and within budget using Agile methodologies. Led Agile transformation, coached teams on best practices, and oversaw documentation, budgeting, and cross-functional communication.

Project Management Agile Methodologies Budget Management Enterprise Agile Transformation Team Leadership Microsoft Project Jira Confluence

Scrum Master

Brightline Trains

Dec 2022 - Jun 2023 (6 months)

Managed Agile Release Trains and coordinated SAFe ceremonies, overseeing technical workstreams and dependencies across projects. Ensured high-quality delivery of website features and efficient issue resolution.

Scrum Master SAFe Technical Workstreams Quality Assurance Jira Confluence

Scrum Master / Release Train Engineer

J.Jill

Mar 2021 - Nov 2022 (1 year 8 months)

Managed workflows for concurrent projects and supported Agile delivery, facilitating collaboration across internal teams and external vendors. Tracked KPIs and delivery metrics to report progress and optimize execution.