mercy ofagbomum
@mercyofagbomum
Certified Project Manager and Scrum Master with 7+ years experience.
United StatesWhat I'm looking for
I am a certified Project Manager and Scrum Master with over 7 years of experience managing enterprise-wide projects from initiation through delivery. My expertise lies in stakeholder communication, budgeting, risk management, and Agile transformation. I have a proven track record of delivering complex initiatives on time and within budget, utilizing both Agile and Waterfall methodologies.
In my current role as a Scrum Master at The Cigna Group, I support DevOps and development teams through Agile project execution, tracking milestones, addressing risks, and promoting continuous improvement. Previously, I managed multiple enterprise-level projects at Blue Cross Blue Shield, where I led Agile transformation and coached teams on best practices. My educational background includes a Master’s Degree in Business Administration and a Bachelor of Science in Banking & Finance, equipping me with a strong foundation for effective project management.
Experience
Work history, roles, and key accomplishments
Scrum Master
The Cigna Group
Aug 2024 - Present (1 year 10 months)
Supported DevOps and development teams through Agile project execution, tracking milestones, addressing risks, and reporting progress to leadership. Promoted continuous improvement and removed delivery impediments to ensure smooth project flow.
Project Manager
Blue Cross Blue Shield
Aug 2023 - Jul 2024 (11 months)
Managed multiple enterprise-level projects, aligning goals across business and IT, and delivered them on schedule and within budget using Agile methodologies. Led Agile transformation, coached teams on best practices, and oversaw documentation, budgeting, and cross-functional communication.
Scrum Master
Brightline Trains
Dec 2022 - Jun 2023 (6 months)
Managed Agile Release Trains and coordinated SAFe ceremonies, overseeing technical workstreams and dependencies across projects. Ensured high-quality delivery of website features and efficient issue resolution.
Scrum Master / Release Train Engineer
J.Jill
Mar 2021 - Nov 2022 (1 year 8 months)
Managed workflows for concurrent projects and supported Agile delivery, facilitating collaboration across internal teams and external vendors. Tracked KPIs and delivery metrics to report progress and optimize execution.
Education
Degrees, certifications, and relevant coursework
Eastern Mediterranean University
Bachelor of Science, Banking & Finance
Obtained a Bachelor of Science in Banking & Finance.
Anna Maria College
Master's Degree, Business Administration
Completed a Master's Degree in Business Administration.
Tech stack
Software and tools used professionally
Availability
Location
United StatesAuthorized to work in
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