Open to opportunities

Mercy Murage

@mercymurage

Message

I am a biostatistics graduate and paramedic improving health outcomes with data-driven analysis.

Kenya

Message

What I'm looking for

I seek entry-level roles where I can apply biostatistics and public health research skills in collaborative teams, driving data-informed decisions, practical impact, mentorship, and growth in epidemiology and clinical analysis.

I hold a Bachelor’s degree in Biostatistics and a paramedic certificate, with coursework and practical training in epidemiology, disease modelling, statistical analysis and clinical research. I combine strong computer proficiency—Excel, MySQL and basic programming in Python, C and C++—with hands-on experience in data collection and interpretation.

My practical experience includes field enumeration, a research attachment using local resources for product development, and customer-facing roles in inventory and service environments. I am a collaborative leader who values teamwork and aims to translate research findings into real-life, health-improving solutions.

Experience

Work history, roles, and key accomplishments

Current

Call Center Agent

Current

Premium Edge

Mar 2025 - Present (5 months)

Performed debt collection through inbound and outbound calls, resolving customer accounts and improving recovery processes.

Debt Collection Customer Service Outbound Calling CRM Communication Data Entry

Stock Keeper & Cashier

Jaggy's Pure Kienyeji Chicken

Jan 2025 - Feb 2025 (1 month)

Completed inventory management and cashier training, managing stock levels, processing payments, and maintaining accurate transaction records.

Inventory Management Record keeping Customer Service Regulatory Compliance

Enumerator

Coffee Management Services

Jun 2024 - Sep 2024 (3 months)

Conducted field data collection and preliminary analysis of farmer counts and coffee varieties, organizing datasets for easy interpretation.

Data Collection Surveying Data Analysis Excel Fieldwork Data Cleaning Reporting

Research Attachee

Kenya Agriculture and Livestock Research Organisation

May 2023 - Aug 2023 (3 months)

Supported applied research by collecting and analyzing samples and learning methods to convert natural resources into usable daily products.

Sample Analysis Data Collection Report Writing

Education

Degrees, certifications, and relevant coursework

International Youth Fellowship Weekend Academy

Certificate, Paramedic

Activities and societies: Pharmacology; first aid for emergency cases.

Completed a certificate in paramedic training covering pharmacology and first aid for emergency cases.

Jomo Kenyatta University of Agriculture and Technology

Bachelor of Science, Biostatistics

Activities and societies: Research; clinical analysis; demographics; analysis of sample surveys; computational statistics; disease modelling; epidemiology; public health; statistical analysis; medicine.

Completed a Bachelor of Science in Biostatistics with a minor in Biology at Jomo Kenyatta University of Agriculture and Technology, focusing on statistical analysis and disease modelling.

Topaz Computer College

Certificate, Computer Proficiency

Activities and societies: Operating Systems (Windows 95/98/XP/NT/2000); Spreadsheets (MS Excel, MS Access, MySQL); Word processing (WordPerfect, MS Word); Presentations (PowerPoint); Online communication; Programming (C, Python, C++).

Completed a computer studies certificate covering operating systems, office software, online communication, and introductory programming.