Open to opportunities

mercy jepchumba

@mercyjepchumba

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Driven data analyst with 3 years of experience in insurance.

Kenya

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What I'm looking for

I am seeking a role that allows me to leverage my analytical skills and contribute to impactful decision-making in a dynamic environment.

I am a driven professional with three years of experience in data management and analysis, specifically within the insurance industry. My goal-oriented approach is complemented by excellent communication skills and strong analytical abilities, allowing me to handle challenging situations effectively. I am proficient in data cleaning, analysis, and visualization, adept at transforming complex data into actionable insights that support decision-making.

Throughout my career, I have managed and organized large datasets, ensuring accuracy and timely entry into databases. My role at Dominion Insurance Agency involved analyzing customer data to identify patterns and improve retention strategies, as well as creating visualizations and dashboards to present findings. I hold a Master's degree in Actuarial Science from Maseno University and a Bachelor's degree in Actuarial Science from the University of Kabianga, which have equipped me with a solid foundation in financial mathematics and risk management.

Experience

Work history, roles, and key accomplishments

Data Analyst

Dominion Insurance Agency

Jan 2021 - Dec 2024 (3 years 11 months)

Managed and organized large data sets, ensuring data accuracy and timely entry into databases. Conducted data cleaning and preprocessing to prepare data sets for analysis, assisting in analyzing customer data to identify patterns and improve customer retention strategies.

Data Management Data Analysis Data Cleaning Data Visualization Report Writing SQL Power BI Tableau Microsoft Excel

Attaché

National Social Security Fund

Jul 2017 - Sep 2017 (2 months)

Registered new members to the fund and received payment of contributions, ensuring proper receipting. Registered benefit claims, ensuring submission of required documents and correctly filled benefit claim forms to the head office.

Customer Service Data Entry Document Management Compliance Public Relations Record keeping

Education

Degrees, certifications, and relevant coursework

Maseno University

Masters, Actuarial Science

Pursued a Master's degree in Actuarial Science, deepening knowledge in advanced actuarial principles and practices. Focused on quantitative analysis and risk management within the insurance sector.

University of Kabianga

Bachelor's degree, Actuarial Science

Completed a Bachelor's degree in Actuarial Science, gaining foundational knowledge in statistical methods, financial mathematics, and insurance principles. Developed strong analytical and problem-solving skills relevant to the actuarial field.

St. Josephs' Girls High School – Chepterit

Kenya Certificate of Secondary Education, General Studies

Grade: A-

Achieved a Kenya Certificate of Secondary Education with an A- grade. Developed a strong academic foundation across various subjects, preparing for higher education.