MIMenna Hosny Ibrahim
@mennahosnyibrahim
Learning Management System Administrator experienced with Moodle and training support.
EgyptWhat I'm looking for
I am a dedicated Learning Management System Administrator with hands-on experience managing and maintaining Moodle-based LMS platforms, creating courses, handling backups, and coordinating testing and customizations with developers and designers. I have supported SMEs and learners directly, handled grading, processed internal and external training requests, and prepared data-driven reports to inform e-learning activities.
I bring strong organizational and communication skills, experience in WordPress LMS administration, and a background in training delivery and technical support. I have worked in training and translation roles, contributed volunteer translation services for humanitarian organizations, and seek to leverage my LMS administration expertise to improve learner outcomes and streamline digital training operations.
Experience
Work history, roles, and key accomplishments
UUTranslator (Volunteer)
United Nations Volunteers (UNV)
Apr 2021 - Present (4 years 7 months)
Provided translation services for humanitarian non-profits to support program communications and documentation since Apr 2021.
Learning Management System Administrator
Ibn Sina Training Academy
Jan 2022 - Dec 2023 (1 year 11 months)
Administered Moodle LMS, processed internal and external training requests, created courses and backups, and graded assignments while supporting learners and coordinating with developers and designers.
Learning Management System Administrator
Future Group Translation Services - Locademy
Jan 2022 - Dec 2023 (1 year 11 months)
Managed Moodle-based LMS, handled course creation, backups, customization and updates, and provided direct support to SMEs and learners; prepared e-learning reports and maintained project documentation.
Learning Management System Administrator
The official website of His Eminence Sheikh Muhammad Sorour
Nov 2022 - Dec 2022 (1 month)
Handled short-term LMS administration tasks including course setup and technical updates to support educational content delivery from Nov 2022 to Dec 2022.
Customer and Technical Support Team Manager
Ibn Sina Training Academy
Nov 2021 - Dec 2021 (1 month)
Managed support team operations for technical and customer inquiries, coordinated responses and ensured timely resolution of learner issues during the training cycle.
Customer and Technical Support Agent
Ibn Sina Training Academy
Oct 2021 - Dec 2021 (2 months)
Provided customer and technical support for learners and training programs, resolving LMS issues and assisting users during course delivery periods.
Public Service Personnel - Teacher
Ministry of Social Solidarity
Nov 2020 - Oct 2021 (11 months)
Served one year as a teacher at a Technical Education High School delivering public services curriculum and supporting student development.
Education
Degrees, certifications, and relevant coursework
Aswan University
Bachelor of Veterinary Medicine, Veterinary Medicine
Bachelor of Veterinary Medicine completed, graduating in 2020.
Intel
Certificate, Employability Skills
Completed the Intel Learn Program Employability Skills Track.
Moodle
Certificate, Learning Management Systems
Completed Moodle Teaching Basics and Moodle Admin Basics certificate courses.
Availability
Location
EgyptAuthorized to work in
Social media
Job categories
Skills
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