Mengzhe Cao

With several years of experience in the IT industry, I have developed a strong proficiency in providing services on the Atlassian platform. My expertise extends to deploying applications on Linux systems and AWS servers, ensuring seamless operations and high availability. I am well-versed in Windows Server management, including Active Directory, DHCP, DNS, Group Policy, and RDS. My ability to manage, troubleshoot, and resolve incidents, service requests, events, and problem tickets has been instrumental in delivering exceptional service in fast-paced environments.

Throughout my career, I have contributed to various projects, including the development of a Django Weather Service and a prototype for Xero Learn, where I provided object-oriented programming support. My role as a Graduate Software Administrator/Build Engineer at The Citadel Group allowed me to assist in managing and troubleshooting day-to-day issues, contributing to technology and process advancements. Currently, as a Technical Jira Administrator at Magentus Group, I focus on AWS Cloud Deployment and administration of the Atlassian platform, ensuring efficient workflows and configurations.