Open to opportunities

Mella Micael

@mellamicael

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Digital marketer and growth manager with a focus on engagement.

Zimbabwe

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What I'm looking for

I am looking for a role that fosters creativity and collaboration, with opportunities for growth and impact.

As a digital marketer and growth manager, I have a passion for driving engagement and optimizing marketing strategies. My educational background in Digital Marketing from Nackademin and Early Childhood Education from Stockholms University has equipped me with a unique blend of analytical and creative skills. I thrive in dynamic environments where I can leverage my expertise to enhance brand visibility and customer satisfaction.

In my current role as Marketing & Operations Manager at Elite Head Spa, I manage social media platforms and oversee daily operations, leading to increased customer interaction and satisfaction. My previous experiences at Keystone Education Group and Gofrendly AB have honed my skills in campaign optimization, audience analysis, and content creation, resulting in measurable improvements in engagement and conversion rates. I am dedicated to continuous learning and applying innovative strategies to achieve business goals.

Experience

Work history, roles, and key accomplishments

Current

Marketing & Operations Manager

Current

Elite Head Spa

Feb 2024 - Present (1 year 3 months)

Manage social media platforms and enhance client engagement through targeted communication strategies. Oversee daily operations, manage inventory, and provide exceptional customer service. Lead staff training and collaborate with influencers to drive marketing campaigns.

Social Media Management Content Creation Customer Service Inventory Management Staff Training Marketing Strategy Client Engagement Operational Management

Social Media & Communication Intern

Keystone Education Group

Jan 2024 - Jun 2024 (5 months)

Executed marketing projects focusing on campaign optimization. Implemented retargeting strategies on Meta and TikTok, improving engagement rates. Developed templates and published articles to enhance online visibility.

Digital Marketing Campaign Optimization Retargeting SEO Statistical Analysis Templates Customer Engagement

Lending Officer

Swedbank

Jun 2022 - Jan 2024 (1 year 7 months)

Oversaw loan document preparation and reviewed applications for accuracy. Communicated effectively with clients to assess financial situations and ensure compliance with banking regulations.

Loan Processing Financial Analysis Compliance document preparation Team Collaboration Problem Solving

Digital Marketing Intern

Gofrendly AB

Jan 2023 - Apr 2023 (3 months)

Responsible for executing marketing assignments, creating campaigns, and analyzing target audiences. Increased user engagement and produced content for social media and in-app features.

Digital Marketing Content Creation Campaign Development Social Media Management Copywriting User Engagement Landing Page Optimization

Office Administrator

Marathon Gruppen

Mar 2021 - Sep 2021 (6 months)

Provided administrative support, managed correspondence, and handled office operations. Assisted with financial tasks and served as the first point of contact for clients and visitors.

Administrative Support Customer Service

Education

Degrees, certifications, and relevant coursework

Nackademin

Growth Manager, Digital Marketing

Studied Digital Marketing with a focus on Growth Management. Core modules included Digital development, Project management, Behavioural analysis, and Strategic planning.