Open to opportunities

Melissa User

@melissauser6

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Detail-oriented entry-level data analyst focused on data cleaning, reporting, and data-driven decision support.

Japan

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What I'm looking for

I’m looking for remote, fast-paced opportunities where I can clean and organize data, build clear reports, and support data-driven decisions—while continuing to grow through analytics projects and strong stakeholder collaboration.

I’m a detail-oriented professional transitioning into data analytics, with hands-on experience in data reporting, operational analysis, process improvement, and cross-team coordination across healthcare and education. I’m currently completing the Google Cloud Data Analytics Professional Certificate through Coursera to strengthen my analytics foundation.

In my previous roles, I analyzed patient and operational data in Microsoft Excel to identify trends, generate reports, and improve reporting processes. I also developed standardized operational procedures and documentation, supported client feedback to improve reporting systems, and coordinated schedules and logistics to reduce workflow errors—so stakeholders get accurate, actionable outputs.

Experience

Work history, roles, and key accomplishments

Administrative Assistant

Trinity Exploration and Production Limited

Jul 2012 - Aug 2012 (1 month)

Supported finance and legal teams by organizing databases and managing documents, and helped with administrative operations and data organization projects.

Document Management Administrative Support Process documentation

Education

Degrees, certifications, and relevant coursework

Coursera

Google Cloud Data Analytics Professional Certificate, Data Analytics

2025 -

Currently completing the Google Cloud Data Analytics Professional Certificate. Focuses on data analytics skills aligned with cloud-based workflows.

University of the West Indies / Arthur Lok Jack Global School of Business

Master of Business Administration (MBA), Energy Management

2016 - 2019

Grade: Distinction

Activities and societies: Served as Cohort Representative (coordinated communication between students and faculty).

Completed an MBA with an Energy Management specialization. Served as Cohort Representative, coordinating communication between students and faculty.

MyTEFL

TEFL Certificate (120 Hours), Teaching English as a Foreign Language (TEFL)

2019 -

Completed a TEFL certificate with 120 hours of training.

University of the West Indies

Bachelor of Science, Physics

2007 - 2012

Earned a Bachelor of Science in Physics with a minor in Environmental Physics. Built strong analytical and problem-solving skills through scientific coursework and data interpretation.