Open to opportunities

Melissa Tran

@melissatran

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Management Information Systems student skilled in data analytics, Python, and cybersecurity.

United States

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What I'm looking for

I seek analytical roles where I can apply Python, SQL, and cybersecurity knowledge in collaborative, growth-oriented teams focused on data-driven decision-making and operational improvement.

I am a Management Information Systems student with hands-on experience in data analysis, supervised learning concepts, SQL, Python (Pandas), and cybersecurity foundations. I have applied these skills through coursework and practical roles that required secure data handling, troubleshooting, and cross-functional collaboration.

I have proven operational reliability in fast-paced customer-facing positions, experience with data tools like Power BI and Google CoLab, and certifications in IoT and cybersecurity. I am detail-oriented, organized, bilingual, and eager to apply analytics and IT skills to drive data-informed decision-making and system improvements.

Experience

Work history, roles, and key accomplishments

Current

Front Desk Receptionist

Current

Holiday Inn Express

May 2025 - Present (10 months)

Managed guest records and processed secure payments using Opera, reconciled finances at shift close, and troubleshot system/account issues while coordinating with operations to resolve incidents promptly.

Customer Service Troubleshooting Cross Functional Collaboration Reservation Management

Team Member

Menchie’s Frozen Yogurt

Feb 2025 - Mar 2025 (1 month)

Handled POS and DoorDash order processing, maintained inventory and equipment prep, and ensured hygiene and safety compliance during high-volume service.

Order Management Inventory Control Food Safety Customer Service Cash Handling Equipment Maintenance

Floor Staff

Regal Theaters

May 2022 - Nov 2023 (1 year 6 months)

Served approximately 40 customers per hour, securely handled transactions, trained new hires on register and equipment procedures, and maintained compliance through routine checks and sanitization.

Customer Service Cash Handling Training Equipment Maintenance Multitasking Communication

Grader

Kumon

Jun 2021 - Aug 2021 (2 months)

Evaluated 200+ worksheets per hour with high accuracy, provided detailed student support, and ensured timely feedback to support learning outcomes.

Attention To Detail Student Support Time Management Quality Control Communication

Education

Degrees, certifications, and relevant coursework

University of Georgia

Bachelor of Management Information Systems, Management Information Systems

Grade: 3.61 / 4.00

Pursuing a Bachelor of Management Information Systems with coursework in data analytics, machine learning, cybersecurity, and IT infrastructure; expected graduation May 2026 with a 3.61 GPA.