Open to opportunities

Melissa Fateen

@melissafateen

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Aspiring biology student with strong organizational and communication skills.

United States

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What I'm looking for

I am seeking a role that allows me to apply my biology knowledge while contributing to meaningful projects and gaining practical experience.

I'm currently pursuing a degree in General Biology at the University of Illinois Chicago, where I am dedicated to expanding my knowledge and skills in the biological sciences. My academic journey has been complemented by hands-on experience in various roles, including my recent internship as a Remote Support Specialist at Accel Auto. In this position, I honed my ability to manage client inquiries and coordinate services effectively, ensuring a smooth workflow and high customer satisfaction.

In addition to my internship, I have a solid foundation in office administration from my time as an Office Assistant at Osaghae & Associates. There, I developed strong organizational skills while managing phone calls, data entry tasks, and maintaining office supplies. My volunteer work with Mu Alpha Theta and the National Honor Society has further enhanced my leadership and communication abilities, allowing me to support my peers and contribute positively to my community.

Experience

Work history, roles, and key accomplishments

Remote Support Specialist Intern

Accel Auto

Jun 2023 - Aug 2023 (2 months)

Responsible for managing incoming phone calls, handling client inquiries, and scheduling appointments. Coordinated services and obtained information by contacting dealerships and body shops.

Customer Service Scheduling Client Communication Team Collaboration Documentation Social Media Marketing

Member

National Honor Society

Sep 2022 - May 2023 (8 months)

Participated in various volunteer initiatives, including school-wide events and community outreach programs. Collaborated with peers to plan and execute service activities benefiting the school and local community.

Leadership Event Planning Collaboration

Mathematics Tutor

Mu Alpha Theta

Sep 2022 - May 2023 (8 months)

Provided peer-to-peer mathematics tutoring to high school students across various subjects. Assessed student understanding and adapted explanations to meet individual learning needs.

Assessments Problem Solving Communication Leadership Scheduling

Member

Key Club International

Sep 2021 - May 2023 (1 year 8 months)

Actively participated in community service projects and school-based volunteer events. Contributed volunteer hours to initiatives such as food drives and charity fundraisers.

Community Service Projects Teamwork Communication Leadership Event Coordination

Office Assistant

Osaghae & Associates

Jun 2020 - Dec 2022 (2 years 6 months)

Managed incoming phone calls, performed data entry tasks, and greeted guests. Maintained office supply inventory and managed mail.

Data Entry Inventory Management Administrative Support

Education

Degrees, certifications, and relevant coursework

University of Illinois Chicago

Bachelor of Science, General Biology

Currently pursuing a Bachelor of Science in General Biology. The program focuses on foundational biological concepts and scientific methodologies.

Homewood Flossmoor High School

High School Diploma, General Studies

Activities and societies: Mu Alpha Theta (2022-2023): Provided peer-to-peer mathematics tutoring to high school students. National Honor Society (2022-2023): Selected based on academic excellence, leadership, character, and commitment to community service. Key Club (2021-2023): Actively participated in community service projects and school-based volunteer events.

Completed high school education, gaining a strong foundation in various subjects. Participated in extracurricular activities and volunteer work.