Megan User

Joined iLex Search in an operations role supporting executive search, business operations and executive administration. As the company grew, my responsibilities expanded into digital marketing, website design and development, where I helped establish the company's online presence and supported the launch of iLex Digital's web design services.


Operations & Executive Support
• Managed executive ca

Conducted market research to identify and validate new online course opportunities while improving research processes and supporting cross-functional collaboration. Played a key role in developing scalable workflows, streamlining operations and delivering data-driven insights that informed business decisions.

Responsibilities
• Conducted market research to identify, validate and evaluate potentia

Contributed to the development of a new web application as part of an agile software development team, gaining hands-on experience in front-end development, collaborative workflows and modern web technologies.

Responsibilities
• Developed and maintained front-end components using HTML, CSS, JavaScript and .NET technologies.
• Collaborated with UX designers and back-end developers to implement re

Progressed from waitress to Assistant to the Manager, taking on additional operational responsibilities while supporting the day-to-day running of the restaurant.

Responsibilities
• Assisted with the daily management and smooth operation of the restaurant.
• Supported staff coordination and helped ensure efficient service during busy trading periods.
• Assisted with cash handling, end-of-day r

Delivered excellent customer service while assisting customers in selecting products and maintaining a high-quality retail environment.

Responsibilities
• Assisted customers with product recommendations and purchases.
• Processed sales transactions accurately using the point-of-sale system.
• Maintained attractive visual merchandising and store presentation.
• Monitored stock levels and assisted

Supported daily retail operations while delivering excellent customer service and assisting with inventory and sales administration.

Responsibilities
• Assisted customers with product selection and sales.
• Processed payments and managed daily cash reconciliation.
• Assisted with stock control, inventory counts and merchandising.
• Maintained an organised and welcoming retail environment.
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Provided full-time childcare and daily support for a six-year-old child with autism during the COVID-19 lockdown period, creating a structured, safe and supportive environment while both parents worked.

Responsibilities
• Provided full-time care and supervision.
• Planned daily routines and engaging activities tailored to the child's individual needs.
• Supported learning, communication and soci

Diploma in Game Development (Year 1 & 2 Completed) – 2022–2023
Key Areas:
C#, Java, Python
Unity (2D & 3D development)
Blender (3D modelling & animation)
Cloud Computing (Azure – DP-900 Certified)
Web Development (HTML, CSS, ASP.NET)
Academic performance consistently above 85% across all modules.

I did grade 2 until grade 11 at Durban North college, due to COVID I moved to East London and completed my matric online.