Open to opportunities

Mazen Al Habbal

@mazenalhabbal

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ERP and digital transformation consultant specializing in Dynamics 365 BC.

Lebanon

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What I'm looking for

I seek senior ERP or digital transformation roles where I can lead implementations, design solutions, mentor teams, and align technology with business strategy in growth-minded organizations.

I am an ERP and Digital Transformation Consultant with over six years of hands-on experience implementing Microsoft Dynamics 365 Business Central across retail, manufacturing, and distribution sectors.

I have led end-to-end ERP implementations, from discovery and fit-gap analysis through data migration, integrations, and go-live, and I established a Business Central practice and rapid deployment framework to accelerate delivery.

My work includes presales, solution design, business process reengineering, and team leadership; I have recruited and mentored functional and technical consultants and designed FDD, TDD, and UAT documentation frameworks.

I hold an MBA, am Microsoft Certified as a Dynamics 365 Business Central Functional Consultant, and I seek roles where I can drive scalable ERP solutions that align technology with business strategy.

Experience

Work history, roles, and key accomplishments

Current

Senior ERP Consultant

Current

IT Max Global

Dec 2025 - Present (3 months)

Established the Microsoft Dynamics 365 Business Central practice and led end-to-end implementations, designing FDD/TDD/UAT frameworks and integrations to accelerate go-live timelines.

Dynamics 365 ERP Implementation Integration Architecture Data Migration Team Leadership UAT

Head of Service Delivery & Presales

Coders SAL

Jun 2024 - Nov 2025 (1 year 5 months)

Led service delivery and presales for Dynamics 365 Business Central, LS Retail, and Power BI, designing solutions, managing cross-functional teams, and developing go-to-market strategies.

Service Delivery Solution Design Dynamics 365 LS Retail Power BI Project Management Stakeholder Management

Functional Consultant

Coders SAL

Jun 2022 - May 2023 (11 months)

Managed ERP implementation projects, performed fit-gap analysis and business process mapping, and monitored risks and deliverables to ensure timely completion.

Gap Analysis Business Process Mapping Project Planning Resource Allocation Documentation

Dynamics 365 Consultant

EDM

Sep 2019 - May 2022 (2 years 8 months)

Implemented Dynamics 365 Business Central and LS Retail modules (finance, purchasing, sales, inventory), conducted user training, and supported change management and testing activities.

Dynamics 365 LS Retail User Training Change Management Testing Documentation

CRM Officer

Rafic Gazzaoui & Co

Mar 2018 - Aug 2019 (1 year 5 months)

Managed customer relationships and supported the sales team, resolving customer issues and improving service response efficiency.

Customer Relationship Management client support Sales Support Reporting

Education

Degrees, certifications, and relevant coursework

Lebanese International University

Master of Business Administration, Business Administration

2019 - 2021

Completed an MBA program at the Lebanese International University from 2019 to 2021 with focus on management and business administration.

American University of Lebanon

Bachelor of Science, Management Information Systems

2015 - 2019

Earned a Bachelor of Science in Management Information Systems, covering information systems, database management, and business processes from 2015 to 2019.