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Mayank Chaturvedi

@mayankchaturvedi511

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Director of Product | Utility & Telecom | CX, SaaS, APIs | Strategy, AI/ML & Scalable Solutions

India

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I am a dynamic and results-driven Product Management Leader with 12+ years of experience in B2B SaaS, digital transformation, and AI-driven solutions for the energy, utilities, and telecom sectors. I have successfully led end-to-end product lifecycles, from ideation to execution, delivering scalable and high-impact enterprise solutions. My expertise spans AI-powered predictive analytics, customer engagement platforms, workforce automation, and smart metering solutions, driving cost optimization and revenue growth. I have a strong technical foundation, working closely with engineering teams to build robust and secure products. Passionate about innovation and customer-centric growth, I thrive in fast-paced environments, where I can align business strategy with cutting-edge technology to create impactful solutions that drive measurable business success.

Experience

Work history, roles, and key accomplishments

Sr. Director

SEW.ai

Oct 2016 - Mar 2025 (8 years 5 months)

Led Product Engineering CoE to drive AI/ML-led innovations in predictive maintenance & demand forecasting (30% ops cost savings). Optimized SaaS platform efficiency, reducing custom dev by 20% for 40+ enterprise clients. Spearheaded scalable, adaptive solutions across global utility markets, delivering high-impact responses to 74+ RFPs/RFIs.

Business Analyst

ATC Telecom

Sep 2012 - Sep 2016 (4 years)

Gathered requirements, led UATs, and trained users for nationwide rollouts. Delivered enterprise mobility and automation solutions to streamline data capture, billing, and vendor workflows. Defined systems for energy cost, remote monitoring, and auto-ticketing. Analyzed data trends to optimize operations and support smarter decision-making.

Education

Degrees, certifications, and relevant coursework

Indian Institute of Management, Lucknow

Executive Program, Data Driven Product Management

2021 - 2022

Completed an Executive Program focusing on Data Driven Product Management. Gained expertise in leveraging data for product strategy and development.

Fortune Institute of International Business

PGDM (ISM), Information Systems Management

2010 - 2012

Pursued a Post Graduate Diploma in Management with a specialization in Information Systems Management. Developed strong foundational knowledge in business administration and information technology.

University of Delhi

B.Sc. (Computer Science), Computer Science

2005 - 2008

Obtained a Bachelor of Science degree in Computer Science. Studied core concepts of computer science, including programming, algorithms, and data structures.