Ma Veronica Meñez

Managed online training community engagement and support, fostering active participation. Collaborated with virtual assistant coaches for improved user experience and successful delivery of training modules.

Designed digital coloring books and storybooks for children, showcasing strong content creation and product development skills. Managed and updated digital content listings across various platforms.

Processed payroll and employee benefits for over 300 employees across multinational companies, ensuring accurate government compliance and remittances. Managed weekly and bi-monthly payroll for IT employees, resulting in zero penalties or discrepancies.

Maintained employee records and processed payroll and reports for a team of professionals, consistently meeting deadlines. Handled compliance and organized internal training events, and managed the preparation and distribution of performance appraisal forms for employees.

Supported executives with calendar management, travel, and correspondence, managing complex schedules simultaneously. Coordinated team events and prepared business documentation, including monthly reports and presentations for executive review.

Created business presentations and marketing materials to support strategic initiatives. Managed vendor accreditation, purchasing, and financial disbursements, and maintained ledgers and ensured accurate financial reporting.

Completed a program focused on business information management, gaining foundational knowledge in various business operations and information systems.

Obtained comprehensive certification in Virtual Assistance, covering key areas such as social media marketing, project management, executive assistance, bookkeeping, lead generation, content creation, website design, and search engine optimization.

Achieved certification in ClickUp Project Management, demonstrating proficiency in utilizing the platform for efficient project planning and execution.

Completed an introductory course in Bookkeeping, acquiring fundamental skills in financial record-keeping and accounting principles.

Gained proficiency in Canva for Work, mastering design tools for creating professional visual content.

Acquired multiple certifications from HubSpot Academy, including CRM, Inbound Marketing, E-commerce Marketing, and Paid Media Strategy.

Completed training in Shopify Flow Fundamentals, learning to automate workflows and optimize e-commerce operations on the Shopify platform.

Participated in a Community Manager Internship, gaining practical experience in managing online communities and fostering engagement.