At NEC SOFTWARE SOLUTIONS (INDIA) PVT. LTD., I own product requirements and backlog priorities for Integrated Communication Control Room Systems (ICCS) supporting global emergency services.
I work with global Product Managers and leadership to turn product strategies and market research into Epics. My work focuses on safety-critical telephony and radio products using 3GPP protocols, Tetra, DCS, ESN, and MCX frameworks.
At ECLERX SERVICES LTD., I delivered functional designs for enterprise applications, including Learning Management Systems, HRMS, Enterprise Social Networks, and Procurement/Invoice Management systems. I also managed UAT and post-deployment client training.
At INVENTURUS KNOWLEDGE SOLUTIONS PVT. LTD., I translated Medical Billing and US Healthcare workflows into specifications for Revenue Cycle Management applications. Earlier, at OCA OUTSOURCING PRIVATE LTD., I managed operational reconciliation teams handling accounts receivable for US healthcare networks.

