Open to opportunities

Matt Howell

@matthowell

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Detail-oriented OTR truck driver and logistics professional focused on safety, service, and operational accuracy.

United States

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What I'm looking for

I’m seeking a long-term career with advancement and earnings growth, where I can use my safety and customer-focused expertise to deliver exceptional results while continuously enhancing my skills and knowledge.

I’m a diligent, detail-oriented professional with a proven track record in the customer service and security industries, and I’m committed to delivering exceptional results while ensuring the safety and security of individuals and assets.

Most recently, I’ve worked as an OTR Driving Associate, navigating efficient routes to optimize travel time, operating vehicles safely and responsibly while following all traffic regulations, and completing detailed pre-trip inspections to ensure vehicle safety and compliance. I communicate clearly with team members and clients to support smooth operations and minimize risk through road safety practices.

Before driving, I built hands-on experience across logistics and operational roles, including booking drivers to haul customer freight, ensuring loads are covered before close of business, and entering accurate load, driver, and carrier details. I also worked as a Logistics Specialist and in inbound/outbound call-based coordination to maintain strong relationships with multiple carriers.

I’ve also applied disciplined, safety-first judgment in security-focused work as a Correctional Officer, handling supervision, enforcing rules and routines, conducting searches, responding to emergencies, and completing administrative reports and daily logs. Across every role, my approach is consistent: careful attention to detail, reliable communication, and continuous skill enhancement.

Experience

Work history, roles, and key accomplishments

OTR Driving Associate

Knight Transportation

Mar 2025 - Jun 2026 (1 year 3 months)

Navigated efficient routes to optimize travel time and enhanced service delivery. Performed detailed pre-trip inspections, operated vehicles safely in accordance with traffic regulations, and communicated clearly with team members and clients.

Route Optimization Communication Skills

Student Driver

PAM Transport

Feb 2025 - Mar 2025 (1 month)

Navigated efficient routes to optimize travel time and enhanced service delivery. Operated vehicles safely in accordance with traffic regulations, completed pre-trip inspections, and communicated with team members and clients.

Route Optimization Communication Skills

Correctional Officer

Florida Department Of Corrections

May 2023 - Dec 2024 (1 year 7 months)

Supervised inmates and maintained custody, control, and facility security, including physical restraint when necessary. Enforced rules and routines through inspections, counts, searches for contraband, and emergency response while completing administrative reporting and daily logs.

Custody Restraints Cell and Facility Inspections Count Procedures Search Contraband Detection Emergency Response Report Writing Logs

Logistics Specialist

Navajo Express

Dec 2022 - May 2023 (5 months)

Placed inbound and outbound calls to book drivers to haul customer freight and ensured loads were covered by end of business. Entered driver, carrier, and load details and maintained positive working relationships with multiple carriers.

Inbound outbound calling Data Entry Relationship Management Carrier Coordination

Scale House Attendant

Polk County BoCC WRM CertiTemp

Aug 2021 - Dec 2022 (1 year 4 months)

Obtained inbound weight and load information for commercial and residential customers and directed customers to various areas of the landfill as needed. Processed outbound weight and payment method, handling cash, credit/debit cards, and checks through a POS system.

Payment Processing POS Cash Handling

Packing Associate

Amazon.com

Jun 2021 - Aug 2021 (2 months)

Scanned customer orders into the shipping system and packaged items according to company procedures. Ensured proper safety labeling when applicable and maintained a clean, organized workspace.

Scanning Shipping Shipping System Packaging Organized Workspace

Delivery Driver

Kool Shot Expedited / FFE Transportation

Feb 2021 - Jun 2021 (4 months)

Completed daily pre- and post-trip inspection checklists and delivered merchandise to clients while following DOT regulations. Drove a no-touch freight truck and a cabover box truck.

DOT Compliance No Touch Freight Cabover Box Truck Operation

Relief Associate

RaceTrac Petroleum, Inc.

Oct 2020 - Feb 2021 (4 months)

Greeted guests, assisted with inquiries, and completed guest transactions through a POS terminal. Handled cash and supported inventory management and other duties assigned by management.

Guest Service POS Cash Handling Inventory Management

Customer Service Representative

Sykes Enterprises, Incorporated

Jun 2020 - Sep 2020 (3 months)

Assisted customers with questions through live chat and handled inbound and outbound calls and emails. Managed customer accounts by processing orders, exchanges, refunds, and customer transactions while keeping records of customer complaints.

Customer Support Live Chat Email Management Inbound Outbound Calls Account Management Order Processing Exchange Refunds

Utilities Services Field Technician

Hydromax USA

Aug 2017 - Apr 2020 (2 years 8 months)

Used ArcGIS field-based software to locate client-owned water valves and fire hydrants and determined operational status by exercising valves and hydrants. Performed preventative maintenance including valve box realignment, painting, and lubricating fittings and used Tremble GPS equipment for accurate GPS locations.

ArcGIS GPS Trimble Valve and Fire Hydrant Location Valve and Hydrant Exercising Valve Box Realignment Paint Lubricating