At Maximus, I audit more than 100 completed case files each month against federal and state program rules, using audit samples to catch compliance gaps.
I calculate error rates and pass/fail metrics in Excel to flag failing audit types, and document errors for employees and managers. I also track policy deviations and corrective actions through completion.
At Epic Systems, I analyzed product performance, checked software updates against requirements, and documented test findings. I also supported healthcare staff during on-site go-lives with training and technical documentation.
