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matla charleson

@matlacharleson

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Senior Software Engineer with a passion for data analysis.

Zimbabwe

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What I'm looking for

I am looking for a role that allows me to leverage my analytical skills in a collaborative environment, focusing on data-driven decision-making and continuous improvement.

I am a Senior Analyst with 3 years of experience at Capgemini, specializing in data analysis and application operations. My expertise includes analyzing large datasets, creating impactful visualizations and dashboards, and streamlining operations through innovative solutions. I am passionate about data-driven storytelling and possess strong business intelligence skills.

At Capgemini, I managed IT software projects for a Finland-based client, supporting over 180 client applications and databases. I built SQL queries for data extraction and performed log analysis with AppDynamics to enhance application performance. My efforts in process optimization and automation have significantly reduced incident counts and improved resolution times.

I hold an MSc in Information Technology and have completed several certifications, including the Google Data Analytics Professional Certificate. I am now seeking to transition into a core Data Analyst or Business Analyst role where I can leverage my analytical abilities and passion for transforming data into actionable insights.

Experience

Work history, roles, and key accomplishments

Senior Software Analyst

Capgemini

Jul 2022 - Present (2 years 10 months)

Managed IT software projects for a Finland-based client, supporting over 180+ client applications and databases. Built SQL queries for data extraction and performed log analysis with AppDynamics to analyze application performance. Conducted data analysis on incidents, successfully reducing resolution time through process optimization and automating daily tasks using Python.

SQL AppDynamics Python ITSM ServiceNow Data Analysis Log Analysis Process Optimization Automation

Performance Analyst

VR ACADEMY Football Academy

Jan 2019 - Present (6 years 4 months)

Analyzed and improved team possession strategies, which led to increased control over matches. Calculated and improved conversion rates, ensuring higher goal-scoring success from attempts.

Performance Analysis Data Analysis Strategy Development Conversion Rate Optimization

Education

Degrees, certifications, and relevant coursework

Vidyalankar School of Information Technology

MSC in Information Technology, Information Technology

Pursued a Master of Science in Information Technology, focusing on advanced concepts and applications within the IT domain. Developed expertise in various aspects of information technology, preparing for a career in data analysis and software operations.

Vidyalankar School of Information Technology

BSC in Information Technology, Information Technology

Completed a Bachelor of Science in Information Technology, building a strong foundation in IT principles and practices. Gained essential knowledge and skills relevant to software development, data management, and system operations.